PIVOT:  The Inspiration Behind the Book: People Operations with Jay Fulcher

The pandemic put a spotlight on where traditional HR falls short—especially for small businesses. 

How can a small business level the playing field and gain an advantage in the post-pandemic world of work? Zenefits CEO Jay Fulcher says that it all boils down to people. And if people are truly at the center of a company’s focus and strategy, the shift from traditional HR to strategic People Operations can’t come soon enough.

On this episode of PIVOT, Jay explains why the HR paradigm shift inspired him and his co-authors to write a book, and why movement away from compliance-based HR has massive implications for small businesses.

 On this episode, you’ll hear:

• Why Zenefits CEO Jay Fulcher loves working with small businesses
• How the pandemic put a spotlight on where traditional HR falls short
• What companies need to thrive in the new world of work 
• The importance and value of measurement beyond time-to-hire and turnover
• How to think about the HR function as a small business owner
• Jay’s Pivotal People Moment: Adapting to remote work overnight
• How to take steps away from old school HR toward strategic People Ops 
• Why we’ll see a resurgence of small businesses over the next year

After you listen:

• Pre-order your copy of our book People Operations
• Subscribe to the podcast 
• Submit your People Ops questions