What's New?
Discover what courses are new or have been updated each month. Utilize the filters available to find the course you need.


FSA App 101
This course provides an overview of the FSA app.
FREE
3 min
Flexible Spending Account
Admin Course
Quick Learn
Platform 101
Flexible Benefits
NEW Course
February 2025

Understanding Payroll Reversals
What is a Payroll Reversal and how to avoid them.
FREE
2 min
Payroll (Legacy)
Running Payroll
Payroll & Tax
Admin Course
Payroll and Banking Corrections
Quick Learn
Expert Series
Updated Course
February 2025

Compliance Assistant App 101
This course provides an overview of the Compliance Assistant App.
FREE
3 min
Compliance
Admin Course
Quick Learn
NEW Course
February 2025
Compliance Assistant

Understanding Stop Payments
What is a Stop Payment and how to avoid them.
FREE
2 min
Payroll (Legacy)
Running Payroll
Admin Course
App Training
Payroll and Banking Corrections
Quick Learn
Expert Series
Updated Course
February 2025

HSA App 101
This course provides an overview of the HSA app.
FREE
3 min
Admin Course
Health Savings Account
Quick Learn
Platform 101
Flexible Benefits
Renewal/Open Enrollment
Updated Course
February 2025

Understanding Tax Notices
Learn about the different types of tax notices and how to resolve them.
FREE
15 min
Payroll (Legacy)
Taxes
Admin Course
Expert Series
Updated Course
December 2024

Understanding Tax Filing Amendments
What is a Tax Filing Amendment and how to avoid them.
FREE
2 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Payroll and Banking Corrections
Expert Series
Updated Course
January 2025

Understanding Debit Failures
What is a Debit Failure and how to avoid them.
FREE
2 min
Payroll (Legacy)
Running Payroll
Payroll & Tax
Admin Course
Payroll and Banking Corrections
Quick Learn
Expert Series
Updated Course
January 2025

Performance Management 101
This course provides an overview of the Performance Management app.
FREE
3 min
45 Days
45 DAYS
45 days
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform 101
NEW Course
Updated Course
January 2025

How to Update my Tax Information
Learn how to update your tax withholdings.
FREE
2 min
Payroll (Legacy)
Personal Information
30 Days
30 DAYS
30 days
Taxes
Payroll & Tax
App Training
Employee Course
Quick Learn
Updated Course
January 2025

Scheduling App 101
Introductory tour of the Scheduling app.
FREE
2 min
Scheduling
Employee Management
Admin Course
Manager Course
Quick Learn
Platform 101
Updated Course
December 2024

Understanding Tax Setting Corrections
What is a Tax Setting Correction and how to avoid them.
FREE
3 min
Payroll (Legacy)
Taxes
Payroll & Tax
Admin Course
Payroll and Banking Corrections
Quick Learn
Platform Settings
Expert Series
Updated Course
January 2025

Understanding Off-Platform Payroll Corrections
What is an off-platform Payroll Correction and how to avoid them.
FREE
2 min
Payroll (Legacy)
Running Payroll
Taxes
Auto-Registration
Payroll & Tax
Admin Course
Payroll and Banking Corrections
Quick Learn
Expert Series
Updated Course
December 2024

Understanding Payroll Corrections
What is a Payroll Correction and how to avoid them.
FREE
3 min
Payroll (Legacy)
Running Payroll
Taxes
Auto-Registration
Admin Course
Payroll and Banking Corrections
Quick Learn
Expert Series
Updated Course
December 2024

Form W-2 Correction
What is a W-2 Correction and how to avoid them.
FREE
3 min
Payroll (Legacy)
Running Payroll
Taxes
Payroll & Tax
Admin Course
End of Year
Payroll and Banking Corrections
Quick Learn
Reports & Analytics
Expert Series
Updated Course
November 2024

Business Intelligence App 101
Introductory tour of the Business Intelligence app.
FREE
3 min
Business Intelligence
Admin Course
Manager Course
Reports & Analytics
Platform 101
January 2024
NEW Course

Determining Reporting Method
Learn how to determine your reporting method
FREE
2 min
Time & Attendance
Time Tracking
Time & Scheduling
App Training
Employee Course
Quick Learn
Time Tracking & Requests
NEW Course
Updated Course
November 2024

Requesting a Background Check using DISA Global Solutions
Learn how to request a background check with DISA Global Solutions
FREE
3 min
HR
Hiring
Onboarding
Hiring & Onboarding
Core / HR
Admin Course
App Training
Integrations
Quick Learn
Client Admin
NEW Course
October 2024

Setting up Background Checks using DISA Global Solutions
Learn how to setup background checks with DISA Global Solutions
FREE
3 min
HR
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Core / HR
Admin Course
Integrations
Quick Learn
Platform Settings
Client Admin
NEW Course
Updated Course
October 2024

Basic Navigation of the DISA Global Solutions Platform
Learn how to navigate the DISA Global Solutions platform
FREE
3 min
HR
Hiring
Onboarding
Hiring & Onboarding
Core / HR
Admin Course
App Training
Integrations
Quick Learn
Client Admin
NEW Course
October 2024

Setting Up 360Learning
Learn how to set up, access, and manage the 360 Learning integration.
FREE
4 min
Compliance
Admin Course
Integrations
Quick Learn
Employee Engagement
NEW Course
September 2024

Accessing 360Learning
Learn how to access and navigate the 360Learning app.
FREE
2 min
Compliance
Employee Course
Integrations
Quick Learn
Employee Engagement
NEW Course
September 2024

Directory App 101
Introductory tour of the Directory app.
FREE
3 min
Directory
Employee Management
Admin Course
Quick Learn
Platform 101
Updated Course
August 2024

Company Profile App 101
Introductory tour of the Company Profile app.
FREE
3 min
Company Profile
Admin Course
Quick Learn
Platform 101
Updated Course
August 2024

How to Terminate an Employee as an Administrator
Learn how to terminate an employee as an administrator and how benefits may be impacted for eligible employees.
FREE
6 min
HR
Hiring
60 Days
COBRA
45 days
60 DAYS
Benefits Administration
Employee Management
Admin Course
Quick Learn
Updated Course
August 2024

How to Delete Reviews
Learn how to delete a performance review.
FREE
3 min
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings
Updated Course
August 2024

Review Rating Scale
This course will take you through applying custom ratings to the review template.
FREE
2 min
60 Days
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings
Updated Course
August 2024

Creating a New Review
This course will take you through each step of creating a new review.
FREE
14 min
60 Days
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings
Updated Course
August 2024

Benefits Administration App 101
Introductory tour of the Benefits Administration app
FREE
4 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform 101
Updated Course
August 2024

Navigating the Eligibility Mapping Tool
Learn about the eligibility mapping tool and how to navigate it .
FREE
3 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment
NEW Course
August 2024

Managing Benefits Classes
This course will teach you how to create a ruleset, create a new class, & how to assign workers.
FREE
8 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment
NEW Course
August 2024

Managing Plan Eligibility
Learn how to manage and make changes to plan eligibility.
FREE
7 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment
NEW Course
August 2024

Understanding Employee Eligibility
Learn how to determine employee eligibility and how to correct it when needed.
FREE
5 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment
Updated Course
August 2024

How to Hire a New Employee
Learn the steps for hiring a new employee.
FREE
4 min
HR
Hiring
60 Days
45 days
60 DAYS
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn
Updated Course
August 2024

Creating Custom Emails
Learn how to create and utilize custom emails.
FREE
6 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
Updated Course
August 2024

Hiring App 101
Introductory tour of the hiring app.
FREE
2 min
Hiring
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn
Platform 101
Updated Course
August 2024

How to View Personal Pay Stubs
Learn how to access, view, and download copies of your pay stubs.
FREE
1 min
Payroll (Legacy)
30 Days
Employee Course
Quick Learn
Pay Stubs
Updated Course
July 2024

Navigating the Payroll Overview
Learn about the different features within the Payroll Overview page.
FREE
Admin Course
Quick Learn
NEW Course
Payroll (New Experience)
June 2024

Navigating the Payroll Details
Learn about the different features within the Payroll Details page.
FREE
Employee Management
Admin Course
Integrations
Quick Learn
NEW Course
Payroll (New Experience)
June 2024

Managing the Payroll Calendar
Understand how the payroll calendar works
FREE
Admin Course
Quick Learn
NEW Course
Payroll (New Experience)
June 2024

Managing and Approving Payroll
Learn how to manage, review and approve payroll.
FREE
Admin Course
Quick Learn
NEW Course
Payroll (New Experience)
June 2024

Creating an Adjustment Payroll
Learn how to create and adjustment payroll
FREE
Admin Course
Quick Learn
NEW Course
Payroll (New Experience)
June 2024

Adding an Off Cycle Payroll
Learn how to add an off cycle payroll
FREE
Admin Course
Quick Learn
NEW Course
Payroll (New Experience)
June 2024

Certree Integration Setup
Learn how to integrate Certree with TriNet
FREE
Employee Management
Admin Course
Integrations
Quick Learn
NEW Course
May 2024

Certree Employer Correction Request
Learn how to complete a correction request as an administrator
FREE
Employee Management
Admin Course
Integrations
Quick Learn
NEW Course
May 2024

Certree Employee Account
Learn how to manage your Certree account as an employee
FREE
Employee Management
Employee Course
Integrations
Quick Learn
NEW Course
May 2024

Certree Completing a Verifier Request
Learn how to complete a verifier request as an employee
FREE
Employee Management
Employee Course
Integrations
Quick Learn
NEW Course
May 2024

Creating Custom Fields
Learn how to create and utilize custom fields to automate employee data collection.
FREE
3 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024

How to Select a COBRA Administrator
Learn how to set your COBRA Administrator.
FREE
1 min
COBRA
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
April 2024
Updated Course

Non-Exempt Notice Setup
Learn how to setup non-exempt notices in this step-by-step training.
FREE
5 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024
Updated Course

Hiring Agreement Setup
Learn how to create a Hiring Agreement template.
FREE
3 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024
Updated Course

Employee Handbook Setup
Learn how to create an employee handbook in this step-by-step training.
FREE
2 min
Hiring
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024
Updated Course

Offer Letter Setup
Learn how to create an offer letter template in this step-by-step training.
FREE
4 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024
Updated Course

How to View Employee Pay Stubs
Learn how to access, sort, and download employee pay stubs.
FREE
1 min
Payroll (Legacy)
30 Days
Employee Management
Admin Course
Quick Learn
Reports & Analytics
April 2024
Updated Course

Verifying an Employee's I-9
This course will walk you through how to verify an employee's I-9 documents in the platform.
FREE
4 min
Hiring
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn
April 2024
Updated Course

Setting Up Optional Onboarding Questions
Learn how to enable/disable optional onboarding questions in the Hiring app.
FREE
1 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024
Updated Course

Azure Integration
This course will walk you through how to setup the Azure integration.
FREE
7 min
Admin Course
Integrations
Quick Learn
February 2024
NEW Course

401(k) Integration
This course will walk you through how to setup the 401(k) integration.
FREE
Admin Course
Integrations
Quick Learn
Retirement Plans
January 2024
NEW Course

Introduction to Project Codes
Learn how to setup and manage Project Codes in the platform.
FREE
9 min
Payroll (Legacy)
Hiring
Time & Attendance
Employee Management
Running Payroll
Admin Course
Quick Learn
Platform Settings

Introduction to Multiple Pay Rates
Learn how to setup Multiple Pay Rates and add them in Payroll.
FREE
5 min
Payroll (Legacy)
15 Days
Admin Course
Quick Learn
Platform Settings

Managing Multi Organization
Recorded webinar session where we'll review how to set up and manage multi-orgs.
FREE
10 min
Company Hub
Customer Webinar/Podcast
Platform Settings

Managing Work Locations, Departments & Positions
Learn how to add, remove, and edit various company settings.
FREE
3 min
Company Profile
60 Days
60 DAYS
Admin Course
Quick Learn
Platform Settings

Labor Groups Percentage Allocation
How to set percentage allocation per labor group.
FREE
Payroll (Legacy)
Employee Management
Admin Course
Quick Learn
Platform Settings

Work locations and Payroll
Let's review how work locations impact payroll.
FREE
3 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Platform Settings
Expert Series

Hiring
Fundamentals of the Hiring app
FREE
13 Courses

Performance Management
Fundamentals of the Performance Management app
FREE
17 Courses

Configuring the ACA Compliance App
Learn how to determine ALE status, confirm medical plans, and configure the lookback measurement.
FREE
11 min
ACA Compliance
Compliance
90 Days
Admin Course
End of Year
Quick Learn

How to Import 401k Data
Learn how to import 401k data to your account.
FREE
4 min
Payroll (Legacy)
60 Days
Admin Course
Quick Learn
General Ledger & Accounting Integrations

Entering Time in the iPad TimeKeeper App
Learn how to setup your profile and enter hours worked in the iPad TimeKeeper app.
FREE
5 min
Time & Attendance
Employee Course
Quick Learn
Time Tracking & Requests

Garnishments in Payroll
Learn how to add and manage garnishments in payroll.
FREE
7 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Quick Learn
Platform Settings
Reports & Analytics

FSA Balance and Transactions
Learn where to view your FSA balance and transactions.
FREE
2 min
Flexible Spending Account
Employee Enrollments
Employee Course
Quick Learn
Flexible Benefits

Graphs & Charts in Business Intelligence
Learn how to navigate the graphs and charts available in the Business Intelligence app.
FREE
4 min
Business Intelligence
45 Days
45 DAYS
60 days
Admin Course
Quick Learn
Reports & Analytics

Understanding the ACA Compliance Overview Page
Learn about the ACA Compliance Overview page including pending actions.
FREE
7 min
ACA Compliance
Compliance
90 Days
Admin Course
End of Year
Quick Learn

Carrier Fulfillment 101
Understand what Carrier Fulfillment is and the types of benefits events supported.
FREE
4 min
Fulfillment
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform 101

How to Edit or Delete Additional Adminstrators
Learn how to edit and remove admin roles and permissions.
FREE
2 min
Company Profile
60 Days
Admin Course
Quick Learn
Platform Settings
Client Admin

How to Enroll in Insurance Coverage Mid Year
Learn how to enroll in insurance coverage via a Qualifying Life Event.
FREE
4 min
Insurance
Employee Enrollments
Employee Course
Quick Learn

Managing Payroll Report Settings
Learn how to change privacy settings for payroll reports.
FREE
3 min
Payroll (Legacy)
90 Days
Admin Course
Quick Learn
Platform Settings
Reports & Analytics

1099 Correction
What is a 1099 correction and why did you receive this charge.
FREE
2 min
Payroll (Legacy)
Auto-Registration
Admin Course
End of Year
Payroll and Banking Corrections
Quick Learn

Creating a Change Letter
This course will walk you through how to create a Change Letter.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn
Platform Settings

Clocking In and Out - Mobile App
Learn how to use the Mobile app for clocking in and out in real time.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

Time Off Requirements
Learn about the different time off policy requirements.
FREE
2 min
Time Off
15 Days
Admin Course
Platform Settings
Expert Series

Introduction to Open Enrollment
Learn about setting up and running a renewal through the platform.
FREE
3 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment

Understanding Carrier Connection
Learn about Carrier Connection and the different services available: Portal Automation and EDI.
FREE
7 min
Fulfillment
Benefits Administration
Admin Course
Broker Course
Quick Learn

How to Update Your W-9 Information
Learn how to update your W-9 info as an Independent Contractor.
FREE
2 min
Personal Information
Taxes
Employee Course
Quick Learn

Platform 101: Manager
Let's review the manager dashboard with this introductory tour.
FREE
13 min
15 Days
Manager Course
Quick Learn
Platform 101

Goals Status Report
Learn how to download a Status Report of goals.
FREE
2 min
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Reports & Analytics

Integrated Apps 101
Learn the benefits of integrated apps and how to enable apps on the dashboard.
FREE
4 min
Admin Course
Integrations
Quick Learn
Platform 101

Hiring Contingent Workers
This course will walk you through how to hire Contingent Workers.
FREE
2 min
Hiring
Contingent Workers
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn

Understanding the Task Manager & Fulfillment Tasks
Learn about the Task Manager, when and how Fulfillment Tasks generate, when they don’t, and more!
FREE
8 min
Fulfillment
Benefits Administration
Admin Course
Broker Course
Quick Learn

Time and Attendance App 101
Introductory tour of the Time & Attendance app.
FREE
3 min
Time & Attendance
Admin Course
Manager Course
Quick Learn
Platform 101

Understanding Employee Pay Schedule Changes
Let's review what happens when an employee's overtime exempt status changes.
FREE
7 min
Payroll (Legacy)
Employee Management
Running Payroll
Admin Course
Expert Series

Sending a Change Letter
This course will go through the steps of sending a Change Letter to an employee.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn

Q&A: Is there a better way to shop for benefits?
Why does shopping for benefits have to be so hard? Well, maybe it doesn’t. Learn about research on what people want from employers.
FREE
4 min
POPS! The People Ops Podcast - Season 2

How to Access my Employee Documents
Learn how to manage your documents in the Personal Information App.
FREE
3 min
Personal Information
30 Days
30 DAYS
30 days
Employee Management
Auto-Registration
Employee Course
Quick Learn

Viewing and Updating Employee Benefits Enrollments
Learn how to view and update employee benefits enrollments in the platform.
FREE
7 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn

Q&A: Can I revoke a job offer?
You might have had to revoke a job offer you’ve extended a candidate. It’s not something we all enjoy, but sometimes it’s necessary. So what are some things you do when this scenario presents itself?
FREE
4 min
POPS! The People Ops Podcast - Season 3

How To Change Open Enrollment Deadline
Learn how to change the open enrollment deadline in the platform.
FREE
1 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
Renewal/Open Enrollment

Managing Your Company HSA
Learn how to manage your company's HSA app.
FREE
2 min
Admin Course
Health Savings Account
Flexible Benefits
Expert Series

Payroll Detail Report
Let's review how to utilize the payroll detail report.
FREE
4 min
Payroll (Legacy)
Running Payroll
Admin Course
Quick Learn
Reports & Analytics

Generating W-2s in Payroll
Learn how to generate and download W-2 Forms.
FREE
6 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
End of Year
Quick Learn

How to Run Payroll for Contingent Workers
Learn how to pay Contingent Workers from the Payroll app.
FREE
2 min
Payroll (Legacy)
Contingent Workers
45 Days
Running Payroll
Admin Course
Quick Learn

How to Cancel Insurance Coverage Mid Year
Learn how to cancel your insurance coverage via a Qualifying Life Event.
FREE
2 min
Insurance
Employee Enrollments
Employee Course
Quick Learn

Report for Paycheck Protection Program Loan
This report provides a loan estimator and the information needed to apply for a Paycheck Protection Program loan.
FREE
2 min
COVID Product Updates

Updating Goal Email Notifications
Learn how to update your notification preferences on Performance Management related emails.
FREE
1 min
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Q&A: How can employers reduce risk when terminating an employee?
Terminating an employee is never easy—and never 100% risk-free. Learn risk-mitigation strategies for employee terminations and proactive tips for protecting your company.
FREE
8 min
POPS! The People Ops Podcast - Season 2

Updating Company EIN
This course will walk through the steps of updating a company's EIN in the platform.
FREE
2 min
Payroll (Legacy)
Company Profile
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

What to Expect with your First Pay Run
Learn about pay run status, editing pay runs, and processing pay runs.
FREE
5 min
Payroll (Legacy)
30 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

POPS! Q&A: Part 2: What do I need to do to hire and onboard remotely?
Hiring and onboarding look different in a remote environment, but that doesn’t mean they have to be a challenge. There are specific strategies you can use to ensure you’re locating the right people and integrating them into your organization, even if they never set foot in your office.
FREE
11 min
POPS! The People Ops Podcast - Season 1

How to Download Scheduling Reports
Learn about the Scheduling Conformance Report.
FREE
1 min
Scheduling
90 Days
60 days
Admin Course
Quick Learn
Reports & Analytics

Uploading Employee Documents
Learn how to upload documents to an employee profile.
FREE
2 min
Documents
45 Days
45 DAYS
Employee Management
Auto-Registration
Admin Course
Manager Course
Quick Learn

Q&A: How can I easily offer a retirement plan?
Many states are requiring even small employers to offer retirement plans and if you aren’t yet required, they’re a great retention and attraction tool.
FREE
6 min
POPS! The People Ops Podcast - Season 3

HR Office Hours: Families First Coronavirus Relief Act
We'll answer the most commonly asked question in regards to the HR 6201 Bill
FREE
13 min
HR Office Hours

Garnishments
Add and manage garnishment orders
FREE
1 Course
Auto-Registration

Canceling an Employee's I-9 Verification
Learn how to cancel an employee's Form I-9 Verification.
FREE
1 min
Hiring
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn

Understanding Terminations and Payroll
Let's review how employee terminations impact payroll.
FREE
6 min
Payroll (Legacy)
Directory
Employee Management
Running Payroll
Admin Course
Expert Series

How to Add Reported Tips to a Pay Run
Learn the step-by-step process for adding tips to an employee's pay run.
FREE
3 min
Running Payroll
Admin Course
Quick Learn
Payroll (New Experience)

Documents App 101
Introductory tour of the Documents app.
FREE
3 min
Documents
45 Days
45 DAYS
Auto-Registration
Admin Course
Quick Learn
Platform 101

Premade Reports in Business Intelligence
This course provides an overview of the available premade reports.
FREE
3 min
Business Intelligence
Admin Course
Manager Course
Quick Learn
Reports & Analytics

PIVOT: "Main Street Values" for Small Biz Success with Kimberle Seale
Is the secret sauce of your business built on your values? Learn why it needs to be if you want to withstand the pressures of our rapidly changing world.
FREE
20 min
POPS! The People Ops Podcast - Season 3

Bulk Request Information from Workers
Learn how to use the Bulk Information Request tool for requesting information from multiple workers.
FREE
5 min
Directory
Employee Management
Admin Course
Quick Learn

Managing Reviewers
Learn how to add and remove Reviewers from a performance review.
FREE
2 min
60 Days
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

POPs Podcast: Your Performance Management - Does it need a pandemic makeover?
Learn about making over the annual performance review to something far simpler and more effective: conversations.
FREE
20 min
POPs Podcasts v2020

Understanding Pay Types
Let's review pay types and payroll.
FREE
4 min
Payroll (Legacy)
Running Payroll
Admin Course
Platform Settings
Expert Series

W-2 Preview Report
Let's review the W-2 preview report.
FREE
6 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
End of Year
Reports & Analytics
Expert Series

Understanding Reverse Wire
What is a Reverse Wire and how to avoid them.
FREE
2 min
Payroll (Legacy)
Running Payroll
Admin Course
Payroll and Banking Corrections
Expert Series

General Ledger Setup
Learn how to setup General Ledger and export data.
FREE
7 min
Payroll (Legacy)
60 Days
Admin Course
Quick Learn
General Ledger & Accounting Integrations

Updating Tax Rates and Deposit Schedules
Learn how to update a tax jurisdiction's tax rate and deposit schedules in the Payroll app.
FREE
4 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

HR Office Hours: Reductions, Layoffs and Furloughs
We define and discuss reductions, layoffs and furloughs options in a tough climate
FREE
15 min
HR Office Hours

Managing Templates and Settings in the Payroll App
This course will go over how to manage template and settings for TriNet Payroll
FREE
5 min
15 Days
Admin Course
Quick Learn
Platform Settings
Payroll (New Experience)

Reverifying an Employee's I-9
Learn how to reverify an employee's I-9 in the platform.
FREE
3 min
Hiring
Hiring & Onboarding
Employee Management
Admin Course
Quick Learn

HR Office Hours: Engaging Your (Increasingly) Remote Team
Insights on why engagement matters even more now and how to leverage engagement tools.
FREE
25 min
HR Office Hours

HR Office Hours: Tips for a Healthy Remote Team
How to set up and think about well-being programs in your organization
FREE
30 min
HR Office Hours

PIVOT: Learn, Don't Churn! 30-Day Challenge with Laurie Ruettimann
Feeling burnt out at work and ready to jump ship? Quitting may not be the answer. Learn how you can discover joy in work, starting where you are now.
FREE
16 min
POPS! The People Ops Podcast - Season 3

POPS! Q&A: What changes will the Biden administration have on my small business?
Even though President Biden’s first 100 days in office will conclude at the end of April, questions still remain about how his administration will impact small businesses.
FREE
7 min
POPS! The People Ops Podcast - Season 1

Admin Basics Certification
Show off your tech mastery by becoming certified
FREE

How to Complete a Peer Review
This course will take you through each step of completing an assigned peer review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Tips on Determining ALE Status and Calculating FTEs
Learn how to determine ALE status and calculate the number of FTEs in this step-by-step training.
FREE
8 min
ACA Compliance
Compliance
90 Days
Admin Course
End of Year
Expert Series

How to Access W-2 Tax Forms
A walk through of how to access end of year tax documents.
FREE
2 min
Payroll (Legacy)
Personal Information
Taxes
Employee Course
End of Year
Quick Learn

HR Office Hours: Tips and Resources for Managing During COVID-19
We'll answer the most commonly asked question about managing your business through the coronavirus
FREE
20 min
HR Office Hours

POPs Podcast: Civic Time Off - Why It Could Be a Good Vote for Your Business
Explore Civic Time Off and why it could be a win/win new benefit option for small businesses.
FREE
19 min
POPs Podcasts v2020

PIVOT: Relentless Resilience: Building the Next Entrepreneurs with Natasha Miller
Is there room for relentlessness in a world that’s learning to value balance, well-being, and flexibility? Absolutely. In fact, there has to be.
FREE
13 min
POPS! The People Ops Podcast - Season 3

Q&A: It’s not the years, it’s the mileage
Do companies feel it's beneficial to hire newer, more adaptable employees or seasoned, experienced employees? 38% found themselves inadvertently taking candidate age into consideration.
FREE
4 min
POPS! The People Ops Podcast - Season 3

How to Update my Personal Information
Learn how to update your personal details in the Personal Information app.
FREE
2 min
Personal Information
30 Days
30 DAYS
30 days
Employee Course
Quick Learn

Q&A: What to consider when creating a leave policy
In today’s workplace, relying on state and federal benefits may not be enough. Learn about research on what people want from employers.
FREE
12 min
POPS! The People Ops Podcast - Season 2

Q&A: Part 1: Building Better Engagement
With only 4 in 10 employees reporting being “actively engaged,” there’s a significant gap between how engaged leaders think their employees are and how engaged they really are.
FREE
6 min
POPS! The People Ops Podcast - Season 2

POPS! Q&A: Vaxed, but are we ready to return?
To reopen or not to reopen? When it comes to going back to the office, not all employees feel the same way. In fact, people’s preferences about returning to work may surprise you.
FREE
6 min
POPS! The People Ops Podcast - Season 1

POPS! Pivot: Are You Ready for a Summer PTO Exodus? with Tracy Cote
With more of the US population vaccinated, people are planning trips to use their built-up PTO. How do you prevent employee burnout and an empty office this summer?
FREE
18 min
POPS! The People Ops Podcast - Season 1

COVID Vaccine Tracking
Learn how to use TriNet to track vaccination status.
FREE
3 min
COVID Product Updates

Completing an Insurance Enrollment - Mobile App
Learn how to enroll in or decline benefits coverage from the Mobile app.
FREE
4 min
Insurance
Hiring & Onboarding
Employee Enrollments
Employee Course
Quick Learn
Mobile App
Renewal/Open Enrollment

HR Office Hours: The Importance of Company Culture During Chaos
Learn how a clear, active culture can help a company better pivot to deal with change
FREE
34 min
HR Office Hours

Types of Goals
Learn about the different types of Goals available in the Performance Management app.
FREE
3 min
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Q&A: Pros and perils of unlimited PTO
Unlimited PTO can be a fantastic benefit for your employees, but there are some important details to consider before jumping in.
FREE
6 min
POPS! The People Ops Podcast - Season 3

HR Office Hours: TriNet Product Features for COVID-19 Relief Management and Loans
New Time Off, Leave of Absence, Payroll and Reporting options to streamline FFCRA tracking and tax credits
FREE
17 min
HR Office Hours
COVID Product Updates

HR Office Hours: A Framework for Diversity & Inclusion
Learn how to create diversity and inclusion in your organization.
FREE
27 min
HR Office Hours

COVID-19 Payroll Tax Deferral
The CARES Act allows employers to defer the deposit and payment of the employer's share of social security taxes. Learn how to opt in using TriNet Payroll.
FREE
3 min
COVID Product Updates

PIVOT: Inspiring Intentionality with Rylan Kean and Christina Hayes, Millan Enterprises
Leaving your mark on the world requires creativity. They share how their focus on a common goal grew into a catalyst of growth in their community.
FREE
32 min
POPS! The People Ops Podcast - Season 2

POPs Podcast: Your People Programs - Ready for 2021?
The Work from Home Economy is changing how you hire, work, build trust and measure success. Learn about new fundamentals people leaders should consider.
FREE
23 min
POPs Podcasts v2020

Q&A: Tax Tips: Getting ahead of year-end requirements
Ensure everything is in order for year-end tax requirements.
FREE
5 min
POPS! The People Ops Podcast - Season 2

HR Office Hours: CARES Act
Tips and resources to prioritize the right loans for your business and people
FREE
18 min
HR Office Hours

Q&A: Remote Hiring Headaches to Plan For
Building an inclusive culture is not only the right thing to do, it’s the smart thing to do when it comes to your business strategy. How you can prioritize it as a small business?
FREE
8 min
POPS! The People Ops Podcast - Season 3

POPS! Q&A: What's the best strategy for when to update our handbook?
Handbooks should be updated every year and that's especially true as the pandemic stretches into 2021 - learn why.
FREE
4 min
POPS! The People Ops Podcast - Season 1

POPs Podcast: Remote Employee Engagement
Learn how to help your employees with productivity, relationships and motivation
FREE
32 min
POPs Podcasts v2020

POPS! Q&A: POPS Assessment: Measure Your Mastery
Are you a master of people operations? Before you can think about improving, you need to get a picture of where you are.
FREE
5 min
POPS! The People Ops Podcast - Season 1

Q&A: Assess yourself! And learn how to lead POPS plans
If you could push a few buttons on your phone to immediately learn what key changes you need to make in your HR approach, would you?
FREE
5 min
POPS! The People Ops Podcast - Season 3

PIVOT: Time for HR to Grow Up: The Five Stages of People Ops with Kevin Marasco
There’s no non-stop flight from traditional, compliance-based HR to strategic people operations. Most businesses have five stops on the way to their final destination. Learn which stage best describes where you're at along the journey.
FREE
22 min
POPS! The People Ops Podcast - Season 2

Q&A: Why short-term loyalty is a good thing
Career-long tenure with a single organization is no longer the norm, but the exception. What’s changed? And could it be a good thing?
FREE
3 min
POPS! The People Ops Podcast - Season 3

HR Office Hours: Building Trust with Open Conversation
Learn how to better communicate with your people that will benefit your business.
FREE
18 min
HR Office Hours

POPs Podcast: Demystify W-2s for Your Employees
Tax season is busy enough. Get a jump on 2021 and answer your employee's W-2 questions before they ask them!
FREE
10 min
POPs Podcasts v2020

How to Send Employee Enrollment Forms
Learn how to send employee enrollment forms from carrier fulfillment tasks.
FREE
3 min
Fulfillment
Benefits Administration
Admin Course
Broker Course
Quick Learn

Registering Your Employee Account
Learn how to setup a existing employee account.
FREE
3 min
Hiring
Personal Information
Onboarding
Employee Course
Quick Learn
Platform 101

Understanding Check Date Exceptions
What is a Check Date Exception and how to avoid them.
FREE
6 min
Payroll (Legacy)
Running Payroll
Admin Course
Payroll and Banking Corrections
Expert Series

How to Correct a Dependent's Insurance Coverage
Learn how to correct a dependent's insurance enrollment in the platform.
FREE
2 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

Reporting an Employee's Leave of Absence
This course will walk you through assigning an employee to a LOA.
FREE
5 min
Time Off
Employee Management
Admin Course
Quick Learn
Time Tracking & Requests

Q&A: Part 2: Building Better Engagement
Inclusivity and belonging are essential elements of employee engagement. Explore ways to break down barriers to belonging.
FREE
6 min
POPS! The People Ops Podcast - Season 2

Creating a Review for Contingent Workers
Learn how to create a performance review for contingent workers.
FREE
2 min
Contingent Workers
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

How to Use the Quoting Tool
Learn how to use the Quoting Tool to shop for small group benefits plans.
FREE
9 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Quoting Tool

Creating Custom Reports
These course will walk you through how to create and run Custom Reports.
FREE
8 min
Business Intelligence
45 Days
45 DAYS
Admin Course
Quick Learn
Reports & Analytics

HR Office Hours: Before Reopening: EEOC Guidelines to Know
Thinking about reopening? We address questions on screening, reasonable accommodations, hardships and more.
FREE
21 min
HR Office Hours

How to Track Time: Self Reporting Total Hours
Learn how to record time using self-reporting total hours.
FREE
4 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

Gusto Sync Authentication
Learn how to authenticate your company's Gusto sync.
FREE
2 min
Pay Connect
Admin Course
Quick Learn
Platform Settings

Q&A: The War on Workplace Anxiety
Advice for recognizing anxiety in the workplace, leading with empathy, and cultivating vulnerable conversations.
FREE
11 min
POPS! The People Ops Podcast - Season 3

Payroll Timeline
Let's review the payroll timeline feature.
FREE
3 min
Payroll (Legacy)
Admin Course
Quick Learn

Time & Attendance Settings
Learn how to adjust the settings in Time & Attendance.
FREE
3 min
Time & Attendance
60 Days
60 DAYS
Admin Course
Quick Learn
Platform Settings

FSA Termination and End of Plan Year
Learn about FSA funds at the end of the plan year or end of employment.
FREE
3 min
Flexible Spending Account
Employee Enrollments
Employee Course
Quick Learn
Flexible Benefits

HR Headaches: When new hires want immediate PTO, what do I do?
We’ve all been there—a new employee starts, only to request time off right away. What to do?
FREE
4 min
POPS! The People Ops Podcast - Season 2

General Ledger 101
What is General Ledger and how to use the tool.
FREE
4 min
Payroll (Legacy)
60 Days
Admin Course
Quick Learn
Platform 101
General Ledger & Accounting Integrations

HR Office Hours: COVID-19 Health Status Verification
Free tool you can use to verify employee COVID-19 health status and how it works
FREE
28 min
HR Office Hours
COVID Product Updates

Q&A: Keep Out the Bad Actors: Make Your People's Data Secure
Credential stuffing is the fastest-growing cyber attack strategy. Scary stuff, but all hope is not lost. Learn how to protect yourself and your people.
FREE
4 min
POPS! The People Ops Podcast - Season 2

PIVOT: The Unsung Innovators Behind American Small Business with Seth Levine and Elizabeth MacBride
Did you know most new, small businesses today are started by women and people of color? Hear stories of grit and perseverance and why they are crucial to the US economy.
FREE
28 min
POPS! The People Ops Podcast - Season 2

POPS! Q&A: Compensation planning; where do I start?
Handling your compensation decisions on a case-by-case basis is never the best option, but where should you even start?
FREE
4 min
POPS! The People Ops Podcast - Season 1

Leave of Absence and Payroll
Let's review how leave of absence affects payroll.
FREE
6 min
Payroll (Legacy)
Time Off
Employee Management
Admin Course
Expert Series

Q&A: OSHA Vaccine Mandate–What does this mean for me?
Learn what employers should be thinking about as the vaccine mandate nears implementation.
FREE
11 min
POPS! The People Ops Podcast - Season 2

Q&A: Is it better to upskill vs. replace my people?
42% of the core skills needed to perform most jobs are expected to change in 2022. How can you equip your employees to continue to contribute to your small business?
FREE
16 min
POPS! The People Ops Podcast - Season 2

HR Office Hours: If You Have to Lay People Off - An Empathetic Guide
If you have to lay people off, this webcast discusses considerations and tips, as well as, includes a career transition booklet template for your impacted employees.
FREE
19 min
HR Office Hours

How to Link Accounts
Learn how to link multiple accounts to one hub.
FREE
2 min
Company Hub
Admin Course
Broker Course
Manager Course
Employee Course
Quick Learn
Platform 101

NetSuite Integration
Learn how to integrate NetSuite with your account.
FREE
6 min
Admin Course
Integrations
Quick Learn
Payroll Accounting

Q&A: How to make remote internships work
As companies shift toward remote work, should internships become remote as well? Listen to hear perspectives on remote internships and why you may want to offer them.
FREE
5 min
POPS! The People Ops Podcast - Season 3

POPS! Pivot: Empower Personal and Professional Goals for a Win/Win with Erica Betz, HR Professional
People crave opportunities for growth at work—personally AND professionally. Hear how people ops is engaging the 21st-century workforce.
FREE
23 min
POPS! The People Ops Podcast - Season 1

POPs Podcast: Checklist for Payroll Tax Prep
With year end approaching, learn what you can do now to prepare and 2020 changes to consider due to COVID, CARES Act & more
FREE
19 min
POPs Podcasts v2020
COVID Product Updates

POPS! Pivot: Going From Best Intentions to Best Practices for DEI with Janine Yancey, Emtrain
When it comes to diversity and inclusion, how do you move from best intentions to best practices? Learn how small businesses can move past ideas and take action all in the effort to help build healthier workplace cultures.
FREE
25 min
POPS! The People Ops Podcast - Season 1

How to Use the Benefits Preview Link
Learn about the Benefits Preview Link and how to use it.
FREE
2 min
Hiring & Onboarding
Benefits Administration
Admin Course
Broker Course
Quick Learn

Q&A: Should I give raises to match inflation?
Handling raises is already a sticky situation, but it’s even trickier when you add in record-high inflation. How should you compensate your employees in light of the current economy?
FREE
3 min
POPS! The People Ops Podcast - Season 3

How to Update my Bank Information
Learn how to update your bank account details in the Personal Information app.
FREE
2 min
Personal Information
30 Days
30 DAYS
30 days
Employee Course
Quick Learn

Q&A: Benefits that no longer fit your workforce
The workforce is changing fast, but the benefits many companies offer aren’t keeping up. Learn from research what people want from employers.
FREE
8 min
POPS! The People Ops Podcast - Season 2

POPS! Pivot: Unpacking the Science Behind Motivation
What you need to know about motivating, engaging, and coaching remotely and why orgs that get motivation right will thrive post-pandemic.
FREE
40 min
POPS! The People Ops Podcast - Season 1

Setting Up Blackout Dates
Learn how to access, edit, and update your time off policies to reflect blackout dates.
FREE
3 min
Time Off
30 Days
30 DAYS
Admin Course
Quick Learn
Platform Settings

How to View Pay Runs
Learn about pay run statuses and how to view pay runs in the platform.
FREE
2 min
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn
Payroll (New Experience)

Entering Total Hours Worked - Mobile App
This course will go over how to enter your total hours worked in the mobile app.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

Creating a Time Off Policy
Learn how to create a time off policy in TriNet, including configuring PTO types, rules, holidays, employee assignments, and balance imports.
FREE
19 min
Time Off
30 Days
30 DAYS
Admin Course
Quick Learn
Platform Settings

Exporting Schedules to a Third Party Calendar
Learn how to export a calendar from the Scheduling app.
FREE
4 min
Scheduling
Employee Management
Admin Course
Quick Learn
Platform Settings

POPS! Q&A: What your small business should know about Juneteenth
Talking about Juneteenth for the first time can make some leaders uncomfortable. And that’s ok, as long as it doesn’t stop you from acknowledging the holiday in a way that’s intentional and authentic.
FREE
21 min
POPS! The People Ops Podcast - Season 1

How to Run Payroll
Learn how to approve a pay run.
FREE
5 min
Payroll (Legacy)
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

Commuter Benefits Card and Balances
This course will take you through the basics of using your commuter benefits card.
FREE
3 min
Commuter Benefits
Employee Enrollments
Employee Course
Quick Learn
Flexible Benefits

Sage Intacct Integration
Learn how to integrate Sage Intacct with TriNet.
FREE
7 min
Admin Course
Integrations
Quick Learn
Payroll Accounting

Failed Payment Resolution
What is a Failed Payment and how to avoid them.
FREE
2 min
Payroll (Legacy)
Running Payroll
Admin Course
Payroll and Banking Corrections
Expert Series

Updating People Hub Email Notifications
Learn how to update your notification preference on People Hub related emails.
FREE
2 min
People Hub
Admin Course
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Payroll App 101
Introductory tour of the Payroll app.
FREE
6 min
Payroll (Legacy)
Time & Attendance
Admin Course
Quick Learn
Platform 101

Getting Started with Time & Attendance
This course covers the initial setup of Time & Attendance.
FREE
7 min
Time & Attendance
30 Days
30 DAYS
Admin Course
Platform Onboarding

Updating an Employee's Enrollment Period
Learn how to create, change, and cancel ongoing employee enrollments.
FREE
6 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

POPS! Q&A: We ran out of COVID paid sick time - now what?
Recommendations for navigating this situation by examining existing benefits and potentially creating a new leave of absence policy.
FREE
2 min
POPS! The People Ops Podcast - Season 1

POPS! Q&A: Has the pandemic permanently changed small business?
With millions of Americans receiving the COVID vaccine every day, we’re all starting to wonder when life will return to normal—and if the world of work ever will.
FREE
6 min
POPS! The People Ops Podcast - Season 1

Introduction to Payroll Reports
Learn about the different Payroll Reports available in the Payroll app.
FREE
9 min
Payroll (Legacy)
90 Days
Admin Course
Quick Learn
Reports & Analytics

How to Correct an Employee's Insurance Plan
Learn how to correct an employee's insurance plan in the platform.
FREE
2 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

PIVOT: Removing the Barriers to Workplace Wellness with Alex Simmons, Boon
Employee mental well-being has been top-of-mind since the start of the pandemic, but employers are still struggling with how to get people the help they need.
FREE
19 min
POPS! The People Ops Podcast - Season 2

Navigating the Benefits Administration App
Let's walk through the different features and tools available in the Benefits Administration app.
FREE
6 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform 101

Q&A: Part 4: Building Better Engagement
When’s the last time you gave someone praise or positive feedback? Learn why recognition matters, and how to recognize good work in a way that reinforces positive behavior across the organization.
FREE
5 min
POPS! The People Ops Podcast - Season 2

PIVOT: Working Smarter with People Ops, Paulina Song
Are your people just employees, or “mini engineers”? Learn why automation is key to unlocking higher employee engagement, empowerment, and ownership in their roles.
FREE
35 min
POPS! The People Ops Podcast - Season 2

Completing an Off Cycle Bonus Pay Run
This course will walk you through each step of completing an off cycle bonus pay run.
FREE
2 min
Payroll (Legacy)
45 Days
Running Payroll
Admin Course
End of Year
Quick Learn

POPS! Pivot: Build Your People, Build the World with Ryan Patel, Global Business Executive
Can a small business have global influence? Yes, by one employee at a time.
FREE
34 min
POPS! The People Ops Podcast - Season 1

POPS! Pivot: Doing Well by Doing Better Every Day
Learn about supporting employees from both quantitative and qualitative perspectives
FREE
30 min
POPS! The People Ops Podcast - Season 1

How to Access 1099 Tax Forms
A walk through of how to access end of year tax documents.
FREE
2 min
Payroll (Legacy)
Personal Information
Contingent Workers
Taxes
Employee Course
End of Year
Quick Learn

POPS! Q&A: What is the state of workplace culture after a year of the pandemic?
More than a year into the pandemic, employees are still stressed. But the real reasons may surprise you.
FREE
6 min
POPS! The People Ops Podcast - Season 1

ACA Form Generation and Filing
Learn about the ACA form generation and filing form 1094-C and 1095-C.
FREE
7 min
Payroll (Legacy)
ACA Compliance
Compliance
90 Days
Admin Course
End of Year
Quick Learn

POPS! Q&A: What can we do if we can't provide raises and promotions?
If your organization can’t afford to give raises and promotions this year, don’t panic—money isn’t the only thing people work for. Learn tips and ideas to show employees you appreciate them.
FREE
5 min
POPS! The People Ops Podcast - Season 1

FSA Enrollment and Contribution
Learn how to enroll and contribute to an FSA.
FREE
7 min
Flexible Spending Account
Employee Enrollments
Employee Course
Quick Learn
Flexible Benefits

Entering In and Out Times - Mobile App
Learn how to enter your start and end times worked in the mobile app.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

PIVOT: HR Trends to Watch For in 2022
If small businesses can help their people make the most of their paychecks, will they stick around longer?
FREE
30 min
POPS! The People Ops Podcast - Season 3

POPs Podcast: Pivot in a Pandemic - Entire Productions' Story
Businesses are having to become more agile from a people operations perspective and fundamentals perspective. Learn about 4 basic framework tips.
FREE
26 min
POPs Podcasts v2020

Adding a Bonus to a Scheduled Pay Run
Learn how to add a bonus to a scheduled pay run.
FREE
3 min
45 Days
Running Payroll
Admin Course
End of Year
Quick Learn
Payroll (New Experience)

Q&A: Are four-day work weeks just a trend?
Four-day work weeks have become a popular recruiting and retention strategy. Learn questions to ask yourself about four-day work weeks and the way your organization structures the week.
FREE
5 min
POPS! The People Ops Podcast - Season 3

Research and Development Tax Credit
How to claim an R&D Tax Credit in Payroll.
FREE
2 min
Payroll (Legacy)
Taxes
Admin Course
Quick Learn

POPS! Pivot: How and Why Small Business Can Close the Gender Pay Gap with Tracy Cote, TriNet
What practices should businesses be putting in place to ensure every employee is compensated fairly?
FREE
27 min
POPS! The People Ops Podcast - Season 1

Deputy Integration and Setup
This course will walk you through how to setup and manage your Deputy integration.
FREE
2 min
Time Tracking
Admin Course
Integrations
Quick Learn

POPS! Pivot: Setting up Managers for Success in a Remote-Friendly Future with Amy Dalebout, MotoRefi
How do you think about manager coaching and manager promotion in a remote environment? Amy Dalebout shares her experience building a team remotely and reveals the three core competencies of effective management.
FREE
36 min
POPS! The People Ops Podcast - Season 1

Time Off App 101
Introductory tour of the Time Off app.
FREE
3 min
Time Off
Admin Course
Manager Course
Quick Learn
Platform 101

Time & Attendance Notes
Learn how to enable and use Notes when editing a time sheet in Time & Attendance.
FREE
5 min
Time & Attendance
45 Days
30 days
45 DAYS
Admin Course
Manager Course
Quick Learn
Platform Settings
Time Tracking & Requests

HR Headaches: When should HR play a role as mediator?
Conflict in the workplace is inevitable, but how do you know when employees should resolve issues themselves and when HR should step in to help?
FREE
9 min
POPS! The People Ops Podcast - Season 3

Q&A: Why is an inclusive culture even more important in 2022?
Building an inclusive culture is not only the right thing to do, it’s the smart thing to do when it comes to your business strategy. How you can prioritize it as a small business?
FREE
9 min
POPS! The People Ops Podcast - Season 3

New Hire Onboarding
Learn how to setup a new employee account and complete the onboarding steps.
FREE
4 min
Hiring
Personal Information
Onboarding
30 Days
30 DAYS
30 days
Hiring & Onboarding
Employee Course
Quick Learn

Managing the People Hub
Learn about the different People Hub Settings and how to manage posts.
FREE
6 min
People Hub
Admin Course
Quick Learn
Employee Engagement
Platform Settings

Q&A: What updates should you make to your 2022 employee handbook?
Reviewing your handbook every year is always a good practice, but after a year like 2021, it’s critical to ensure your policies are up to date.
FREE
4 min
POPS! The People Ops Podcast - Season 3

Setting Up Recurring Shifts
Learn how to set up, edit, and publish recurring shifts to a schedule.
FREE
3 min
Scheduling
30 Days
30 DAYS
30 days
Employee Management
Admin Course
Manager Course
Quick Learn
Platform Settings

POPs Podcast: Market your Benefits Investment - StringCan Interactive's Story
With Open Enrollment season approaching, learn how to engage employees from the time of recruitment through to their input in your benefits investment.
FREE
25 min
POPs Podcasts v2020

POPS! Q&A: Can we close the workplace generation gap?
With Gen Z entering the workforce in droves, American workplaces have perhaps never been more generationally diverse. But is it possible to close the gap between generations?
FREE
5 min
POPS! The People Ops Podcast - Season 1

How to Adjust a Previous Pay Run
Learn how to void or adjust a paycheck.
FREE
6 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Quick Learn

PIVOT: Coming Back Stronger with Brent Bitterman, Alaska Luxury Tours
He joins the show to talk about how he doubled down on customer and employee experience to come back from the perfect storm stronger than ever.
FREE
22 min
POPS! The People Ops Podcast - Season 2

Q&A: HR Headaches: Do we have to be resigned to resignation?
The Great Resignation isn’t showing signs of slowing down, but that doesn’t mean employers should give up on trying to hold on to their people.
FREE
7 min
POPS! The People Ops Podcast - Season 2

POPS! Q&A: How do I give feedback to managers with more seniority than me?
A sign of a healthy culture is when feedback is a two-way street. But, admittedly, giving feedback to someone with more seniority than you is easier said than done.
FREE
5 min
POPS! The People Ops Podcast - Season 1

Q&A: When 80% of people hate performance reviews, how can we make them better?
Why do 80% of people hate performance reviews? Before opening that can of worms, we have to first understand why companies even conduct performance reviews in the first place.
FREE
4 min
POPS! The People Ops Podcast - Season 3

How to Track Time: Clocking In/Out
Learn how to clock in/out using the Time & Attendance app.
FREE
5 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

POPS! Q&A: Can I require my people to get the COVID vaccine?
As companies consider returning to the office, HR professionals need to know if they can require employees to get the COVID vaccine.
FREE
4 min
POPS! The People Ops Podcast - Season 1

Time and Attendance for Contingent Workers
This course will go over how to manage Contingent Workers in T&A.
FREE
2 min
Time & Attendance
Contingent Workers
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

POPs Podcast: 5 Tips for Making a Payroll Switch
Learn about research on the importance of a modern payroll solution.
FREE
23 min
POPs Podcasts v2020

POPS! Pivot: 3 Easy Ways to Foster Financial Wellness at Your Small Business with Pam Krueger, Wealthramp
For many, the pandemic has caused as much anxiety about finances as it has health. How should employers respond?
FREE
32 min
POPS! The People Ops Podcast - Season 1

How to Terminate an Employee as a Manager
Learn how to terminate an employee as a manager.
FREE
3 min
Hiring
45 Days
45 days
Employee Management
Manager Course
Quick Learn

Time Off Common Themes
Learn about different types of time off and common themes to consider.
FREE
4 min
Time Off
15 Days
Admin Course
Platform Settings
Expert Series

Taxation of Bonuses
Let's review how bonus taxes affect payroll.
FREE
3 min
Payroll (Legacy)
Running Payroll
Taxes
Admin Course
Platform Settings
Expert Series

Setting Up Goals
Learn how to create, update, and manage goals in the Performance Management app.
FREE
6 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Commuter Benefits 101
Learn about the basics of Commuter Benefits.
FREE
2 min
Commuter Benefits
Employee Course
Quick Learn
Platform 101
Flexible Benefits

Adding Reported Tips to Payroll
Learn how to add Reported Tips as a Pay Type and apply them to an employee's pay.
FREE
3 min
30 Days
Running Payroll
Admin Course
Quick Learn
Platform Settings
Payroll (New Experience)

Equal Employment Opportunity Report
This course will walk you through how to download the EEO report.
FREE
11 min
Business Intelligence
Compliance
Admin Course
Quick Learn
Reports & Analytics

POPS! Q&A: How do I prepare for minimum wage changes as my people move?
As more organizations make the switch to fully remote or hybrid work, more people are seizing the opportunity to move out-of-state. Differences in minimum wage state-to-state can cause headaches for HR, but it doesn’t have to.
FREE
2 min
POPS! The People Ops Podcast - Season 1

How to Complete a Self Review
Learn how to complete an assigned self review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

POPS! Pivot: The Inspiration Behind the Book: People Operations with Jay Fulcher
How can a small business level the playing field and gain an advantage in the post-pandemic world of work? Learn about the shift toward strategic people operations, and why movement away from compliance-based HR has massive implications for small businesses.
FREE
18 min
POPS! The People Ops Podcast - Season 1

How to Correct an Insurance Event Effective Date
Learn how to correct an employee's insurance enrollment effective date in the platform.
FREE
2 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

Welcome Letter Setup
Learn how to create a welcome letter template in this step-by-step training.
FREE
4 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings

Q&A: Can I create a people pipeline during the Big Quit?
Building a talent pipeline is not easy by any stretch, but it's key to reducing your time to fill positions while also strengthening your employer brand.
FREE
8 min
POPS! The People Ops Podcast - Season 3

Maintain Accuracy of Tax Info on File at All Times
Understand how to keep your tax settings updated to avoid penalties and interest, and corrections charges
FREE
2 Courses
Auto-Registration

Adding and Removing Reviewees to Recurring Reviews
Learn how to modify Reviewees to an existing review cycle.
FREE
3 min
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

POPs Podcast: Resurgence Update - COVID-19 Paid Sick Time under FFCRA
With COVID surging, we discuss FFCRA, CDC guidelines, testing, leave of absence and more.
FREE
20 min
POPs Podcasts v2020

Reviewing and Approving Time & Attendance
Learn how to review, edit, and approve timesheets.
FREE
9 min
Time & Attendance
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

How to Manage and Approve Time Off
Learn how to view PTO policies, employee PTO balances, and how to approve employee time off requests.
FREE
5 min
Time Off
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

PIVOT: Zero to Sixty–Automate your HR in sixty days with Tom Houghton, Bearded Builders
How fast can you automate your outdated HR practices? Tom shares how he transformed HR from a dusty file cabinet to full automation in sixty days.
FREE
22 min
POPS! The People Ops Podcast - Season 2

FSA Filing a Claim
This course will walk you through the claim submission process.
FREE
2 min
Flexible Spending Account
Employee Enrollments
Employee Course
Quick Learn
Flexible Benefits

Managing Service Based Time Off Settings (BETA)
Learn how to add, delete and manage service based rules
FREE
4 min
Time Off
Admin Course
Quick Learn
Platform Settings

How to Prepare Your PTO Policy for the New Year
Recorded webinar session where we'll review preparing your PTO policy for a new calendar year.
FREE
41 min
Time Off
Admin Course
Customer Webinar/Podcast
End of Year
Platform Settings

Author’s Cut: Why POPS Needs To Be Part of Your '22 Business Plan
Every company is built around people—no matter the size, industry, or target market. That’s why, when it comes to annual planning, people shouldn’t be PART of your plan—they should be at the heart of it.
FREE
17 min
POPS! The People Ops Podcast - Season 2

Navigating the Company Profile App
Learn about the different settings and features of the Company Profile app.
FREE
6 min
Company Profile
60 Days
Admin Course
Quick Learn
Platform Settings

Requesting and Viewing Your Time Off
Learn how to view your time off and enter your requests in this step-by-step training.
FREE
6 min
Time Off
45 Days
30 days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

Commuter Cards After Employment and Cancelation
How to cancel your account and what happens to your funds after leaving a company.
FREE
2 min
Commuter Benefits
Employee Enrollments
Employee Course
Quick Learn
Flexible Benefits

HR Office Hours: Parenting in a Pandemic - How (and Why) Your Business Should Help
Insights on reconnecting with your people, especially parents, while they are working during COVID.
FREE
20 min
HR Office Hours

Creating a Review from a Template
This course will take you through creating a review from a template.
FREE
3 min
60 Days
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

Creating a Leave of Absence Policy
Learn how to create an LOA policy in the Time Off app.
FREE
8 min
Time Off
Admin Course
Quick Learn
Platform Settings

How to Manage Schedules
This course will take you through the basics of adding, managing, and editing shifts.
FREE
8 min
Scheduling
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn

Mapping Accounting Integrations
Learn how to sync your accounting software and map your chart of accounts.
FREE
2 min
Payroll (Legacy)
15 Days
Admin Course
Quick Learn
General Ledger & Accounting Integrations

Goal Commenting
Learn how to view and post comments on Goals.
FREE
3 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Okta Integration
Learn how to integrate Okta with your account.
FREE
6 min
Admin Course
Integrations
Quick Learn
Essentials

Managing the Organization Chart
Learn how to setup and manage the org chart in the platform.
FREE
4 min
Directory
Employee Management
Admin Course
Quick Learn
Platform Settings

POPS! Pivot: Let the Robot Have Your Job!
Learn why HR is ripe for disruption in light of 2020 and what you need to be thinking about when it comes to People Operations.
FREE
16 min
POPS! The People Ops Podcast - Season 1

How to Rehire an Employee
Learn how to rehire a terminated employee.
FREE
2 min
Hiring
60 Days
45 days
60 DAYS
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn

Open Enrollment Reports
Learn about the different open enrollment reports available for download.
FREE
2 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Reports & Analytics
Renewal/Open Enrollment

HR Office Hours: Benefits Benchmarks - Prepare for this Year's Open Enrollment
Learn about new SMB benefits research and the trends to consider for this fall's Open Enrollment season.
FREE
30 min
HR Office Hours

HR Office Hours: Lessons in Reopening
Thinking about reopening? We discuss lessons learned on reopening during COVID
FREE
29 min
HR Office Hours

An Admin's Guide to Payroll Tax Settings
Recorded webinar session where we'll review updating tax information and tax level of service in Payroll.
FREE
30 min
Payroll (Legacy)
Taxes
Admin Course
Customer Webinar/Podcast
Payroll and Banking Corrections
Platform Settings

Q&A: Strategies to Keep Your People in the Great Resignation
As the pandemic wanes, people are quitting their jobs in droves. Why? And what can companies do to hold on to their best employees?
FREE
9 min
POPS! The People Ops Podcast - Season 2

Overtime Premium Calculations
Learn how to calculate overtime premiums in the platform Payroll.
FREE
18 min
Payroll (Legacy)
Time & Attendance
Running Payroll
Admin Course
Platform Settings
Time Tracking & Requests
Expert Series

How to Track Time: Self Reporting In/Out Times
Learn how to record time using self-reporting in/out times.
FREE
5 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

How to Submit a Claim
Learn how to submit a commuter benefits claim from the mobile app or desktop.
FREE
3 min
Commuter Benefits
Employee Enrollments
Employee Course
Quick Learn
Mobile App
Flexible Benefits

PIVOT: Resisting the Temptation to ‘Fake It’ in Your Business with Sabrina Horn, Communications Expert
Sabrina shares extreme examples of what can go wrong when “faking it,” and how to “make it” with integrity and authenticity.
FREE
21 min
POPS! The People Ops Podcast - Season 2

HR Office Hours: Hiring & Onboarding - Remotely & Safely
Considerations around safe hiring, remote hiring, remote onboarding, as well as, addressing questions on opportunistic hiring
FREE
20 min
HR Office Hours

POPS! Q&A: How do you prepare for a conversation when someone isn’t ready for a promotion?
Breaking the news that an employee has been passed over for a promotion is never easy and sometimes triggers an emotional response. Learn tips on how to handle this hard conversation.
FREE
7 min
POPS! The People Ops Podcast - Season 1

Q&A: Are we supporting the basic human needs of our workforce?
Maslow’s Hierarchy of needs is a great benchmark to making sure you’re supporting your employees’ basic needs.
FREE
5 min
POPS! The People Ops Podcast - Season 3

Managing Open Enrollment Progress
Learn about the tools to help you stay on top of employee open enrollment progress during renewal.
FREE
4 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment

PIVOT: The Impact of Building a Flexible Culture with Jessica Adams, Brad’s Deals
People want flexibility at work—but also strong friendships and opportunities to co-create the culture. Is it possible to give employees all three?
FREE
20 min
POPS! The People Ops Podcast - Season 2

POPS! Q&A: Part 1: How do I make remote reviews work?
The massive shift to distributed workforces offers the opportunity to evolve the way we work and innovate on old processes, policies, and procedures, including performance reviews.
FREE
10 min
POPS! The People Ops Podcast - Season 1

How to Setup One-on-Ones
Learn how to setup individual one-on-ones from the Performance Management app.
FREE
9 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

How to use TriNet for HR 6201 and the CARES Act
Learn how to use TriNet for the Paycheck Protection Program, Tax Credits, Paid Sick Leave, and Paid Family & Medical Leave.
FREE
9 min
COVID Product Updates

POPs Podcast: Your Employee Handbook - Why it’s time to (more easily) reset it
Most employees want an updated handbook right now, in light of COVID-19. Learn what to include and how!
FREE
20 min
POPs Podcasts v2020

But some of it was funny: Adieu to 2021 with Rob Stefanovic
Believe it or not, we’re wrapping up yet another heavy, unprecedented year. We hope this special episode leaves you with a smile and maybe even a glimmer of optimism as we look forward to 2022.
FREE
5 min
POPS! The People Ops Podcast - Season 2

Platform 101: Employee
Let's review the employee dashboard with this introductory tour.
FREE
11 min
15 Days
Employee Course
Quick Learn
Platform 101

How to Generate and Sign the Summary Plan Description
Learn how to generate and sign the Summary Plan Description.
FREE
3 min
Compliance
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
Renewal/Open Enrollment

Hiring Settings for Contingent Workers
This course will go over custom emails and custom fields for Contingent Workers.
FREE
2 min
Hiring
Contingent Workers
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings

Recording a Completed I-9
Learn how to record an employee's already completed I-9.
FREE
2 min
Hiring
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn

Q&A: Part 3: Building Better Engagement
When it comes to professional development, there’s a huge gap between what employers think they're providing and what employees actually want. Learn why professional development and employee engagement go hand in hand.
FREE
6 min
POPS! The People Ops Podcast - Season 2

POPS! Q&A: What's the advantage of People Ops vs. HR?
Learn why most successful companies are shifting from “administrative HR” to “people ops”.
FREE
7 min
POPS! The People Ops Podcast - Season 1

Q&A: Should we rehire someone who quit us?
Boomerang employees are about to be more common than ever in the wake of the Great Resignation.
FREE
5 min
POPS! The People Ops Podcast - Season 3

Setting Up Meal Break Penalty
Learn how to setup and manage meal break penalties in Time & Attendance.
FREE
6 min
Time & Attendance
Admin Course
Quick Learn
Platform Settings
Reports & Analytics

Q&A: Questions you can ask about vaccination status
When it comes to COVID vaccination status, what can and can’t you ask employees? This is a common question among leaders right now.
FREE
6 min
POPS! The People Ops Podcast - Season 2

Custom Reporting for Linked Companies
This course will go over how to create custom reports for multiple companies.
FREE
4 min
Company Hub
Admin Course
Quick Learn
Reports & Analytics

End of Year Payroll W-2 Overview
In this course, we'll review the W-2 preview tool and best practices at the end of the year.
FREE
3 min
Payroll (Legacy)
Taxes
Admin Course
End of Year
Quick Learn

Completing an Insurance Enrollment
Learn how to enroll in or decline benefits coverage in the platform.
FREE
5 min
Insurance
Hiring & Onboarding
Employee Enrollments
Employee Course
Quick Learn
Renewal/Open Enrollment

Q&A: How to ensure your equal pay day is just that
What are the consequences of violating equal pay and how to ensure your company handles compensation the right way.
FREE
2 min
POPS! The People Ops Podcast - Season 3

HSA Enrollment and Contributions
Learn how to enroll in your company's Health Savings Account.
FREE
3 min
Employee Enrollments
Employee Course
Health Savings Account
Quick Learn
Flexible Benefits

Managing Workers Documents
Learn how to manage your workers documents in the Documents App.
FREE
4 min
Documents
Employee Management
Admin Course
Quick Learn

Bulk Edit Employee Earnings
This course will walk you through bulk editing employee earnings in a pay run.
FREE
4 min
45 Days
Running Payroll
Admin Course
Quick Learn
Payroll (New Experience)

Completing an Off Cycle Pay Run
This course will walk you through each step of completing an off cycle pay run.
FREE
4 min
Payroll (Legacy)
45 Days
Running Payroll
Admin Course
Quick Learn

How to Invite Employees to Open Enrollment
A step-by-step guide on how to invite employees to open enrollment after it has already launched
FREE
1 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
Renewal/Open Enrollment

How to Send Open Enrollment Reminders
A step-by-step guide on how to send reminders to employees to complete open enrollment.
FREE
1 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment

Engagement App 101
Introductory tour of the Engagement app.
FREE
14 min
Admin Course
Quick Learn
Employee Engagement
Platform 101
Engagement

Pay Connect Sync for ADP Workforce Now
Learn how to sync your ADP Workforce account with the platform.
FREE
3 min
Pay Connect
Admin Course
Quick Learn
Platform Implementation

Review Question Response Types
Learn about the different types of question responses available when creating a review.
FREE
5 min
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

PIVOT: On a Rocketship: Connecting a Brand New, Global Team with Candice Saffer, Social27
Measurably engaging both new and seasoned employees is something that is still heavy on many leaders’ minds. Hear how one HR leader standardized processes to listen and learn from team members around the world.
FREE
29 min
POPS! The People Ops Podcast - Season 2

Tax Exemptions in Payroll
Let's review tax exemptions in payroll.
FREE
4 min
Payroll (Legacy)
Running Payroll
Taxes
Admin Course
Platform Settings
Expert Series

POPS! Q&A: Should we keep flexible work arrangements as COVID vaccine rates rise?
The CDC estimates that about 50% of adults have received at least one dose of the COVID vaccine. So is it time to start thinking about going back to the office? And if so, when?
FREE
10 min
POPS! The People Ops Podcast - Season 1

How to Update Pay Templates in Bulk
This course will go through bulk updating pay template information in Payroll.
FREE
7 min
Payroll (Legacy)
Running Payroll
Admin Course
Quick Learn
Platform Settings

How to Export 401k Data
Learn how to export 401k data from your account.
FREE
3 min
Payroll (Legacy)
60 Days
Admin Course
Quick Learn
General Ledger & Accounting Integrations

How to Correct an Employee's Insurance Coverage
Learn how to correct an employee's insurance coverage in the platform.
FREE
7 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

POPS! Q&A: How do I recognize and prevent sexual harassment, even when it's remote?
Sexual harassment is absolutely destructive, but, unfortunately, it doesn’t go away just because we’re working remotely. Learn what you can do to recognize it and prevent it.
FREE
5 min
POPS! The People Ops Podcast - Season 1

Commuter Benefits Enrollment and Contributions
Learn how to enroll and contribute to Commuter Benefits.
FREE
5 min
Commuter Benefits
Employee Enrollments
Employee Course
Quick Learn
Flexible Benefits

Managing Time Off
Learn how to manage your employees' time off
FREE
5 Courses

Pay Connect Sync for Paragon
Learn how to setup and manage your Paragon sync with the platform.
FREE
3 min
Pay Connect
Admin Course
Quick Learn
Platform Implementation

Benefits Administration
Fundamentals of the Benefits Administration app
FREE
24 Courses
Benefits
Benefits Administration

Company & Employee Data
Documentation and information required for initiation of service
FREE
3 Courses
Auto-Registration

Quickbooks Online Integration
Learn how to sync and map payroll transactions with QBO.
FREE
5 min
Payroll (Legacy)
Admin Course
Quick Learn
General Ledger & Accounting Integrations

Getting Started with Payroll
This course covers the initial setup of Payroll.
FREE
16 min
Payroll (Legacy)
15 Days
Admin Course
Platform Onboarding

How to Generate and Sign the Section 125
Learn how to generate and sign your Section 125.
FREE
1 min
Compliance
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings

How to Delete Profile Picture
Learn how to delete your profile photo instead of simply replacing it.
FREE
1 min
Personal Information
Employee Course
Quick Learn

Payroll Learning Path
FREE
27 Courses
Payroll (Legacy)
30 Days
60 Days
90 Days
15 Days
45 Days

Quality Assurance
Administer first pay run and ongoing payroll
FREE
2 Courses
Auto-Registration

Payroll Errors
FREE
1 Course
Auto-Registration

Time Off Policy Considerations
Learn what to consider before building a PTO policy like who should be offered PTO and how much to offer.
FREE
3 min
Time Off
15 Days
Admin Course
Platform Settings
Expert Series

Renewal Plans & Plan Mapping
Learn where to find renewal plan information and plan mapping.
FREE
3 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment

FSA 101
Learn about the basics of a Flexible Spending Account.
FREE
3 min
Flexible Spending Account
Employee Course
Quick Learn
Platform 101
Flexible Benefits

Basics of Pay Connect
Learn how to configure the Pay Connect app.
FREE
9 min
Pay Connect
Admin Course
Quick Learn

An Admin's Guide to End Of Year Reporting
Recorded webinar session where we'll review what to expect and how to prepare for end of year reporting.
FREE
36 min
Payroll (Legacy)
Admin Course
Customer Webinar/Podcast
End of Year
Reports & Analytics

Manager Essentials
FREE
14 Courses
HR
Time Off
Hiring
Time & Attendance
Business Intelligence
30 Days
60 Days
90 Days
15 Days
45 Days
30 DAYS
30 days
45 DAYS
45 days
60 DAYS
60 days

Employee Zen
FREE
21 Courses
Time Off
Hiring
Time & Attendance
Personal Information
Onboarding
Time Tracking
30 Days
60 Days
15 Days
45 Days
30 DAYS
30 days
45 DAYS
45 days
60 DAYS
60 days

Manager Zen
FREE
21 Courses
HR
Time Off
Hiring
Time & Attendance
Business Intelligence
Implementation
30 Days
60 Days
90 Days
15 Days
45 Days
30 DAYS
30 days
45 DAYS
45 days
60 DAYS
60 days

Manager Growth
FREE
21 Courses
HR
Time Off
Hiring
Time & Attendance
Business Intelligence
30 Days
60 Days
90 Days
15 Days
45 Days
30 DAYS
30 days
45 DAYS
45 days
60 DAYS
60 days

Extending an Employee's I-9
This course will walk you through how to manually extend an employee's I-9 documents.
FREE
4 min
Hiring
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn

Employee Essentials
FREE
14 Courses
Time Off
Hiring
Time & Attendance
Personal Information
Onboarding
Time Tracking
30 Days
15 Days
45 Days
30 DAYS
30 days
45 DAYS
45 days

Employee Growth
FREE
20 Courses
Time Off
Hiring
Time & Attendance
Personal Information
Onboarding
Time Tracking
30 Days
60 Days
15 Days
45 Days
30 DAYS
30 days
45 DAYS
45 days
60 DAYS
60 days

Tax Registration & Onboarding
Setup and compliance with jurisdictions, work locations, payroll processing
FREE
7 Courses
Auto-Registration

Form W2
Ensure company and employee data are accurate to avoid costly corrections
FREE
2 Courses
Auto-Registration

Form 1099
Let's get rid of manual processes and automate 1099s for contractors
FREE
1 Course
Auto-Registration

Tax Filings & Payments
Tax registrations and settings for successful payments
FREE
1 Course
Auto-Registration

Tax Jurisdictions in "Calculate Only"
Remit filings and maintain tax jurisdiction information to avoid penalties, interest, and correction costs
FREE
1 Course
Auto-Registration

Reviewing and Completing Employee Details in ACA Compliance
Learn how to review employee data in the ACA Compliance app and complete missing data.
FREE
9 min
ACA Compliance
Compliance
90 Days
Admin Course
End of Year
Quick Learn

All in One Payroll Report
Let's review how to leverage the All-in-One payroll report.
FREE
5 min
Payroll (Legacy)
Business Intelligence
Admin Course
Payroll and Banking Corrections
Quick Learn
Reports & Analytics

Introduction to Labor Distribution
Learn how to setup Labor Distribution groups and add them to payroll.
FREE
7 min
Payroll (Legacy)
15 Days
Admin Course
Quick Learn
Platform Settings

HSA Rules & Regulations
Learn the rules and regulations of an HSA.
FREE
7 min
Employee Course
Health Savings Account
Quick Learn
Flexible Benefits

Updating Tax Jurisdictions Level of Service
Learn about the different levels of service and how to update a tax jurisdiction's level of service.
FREE
7 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

How to Reset or Delete a Pay Run
This course will walk you through how to reset or delete a pay run.
FREE
1 min
Payroll (Legacy)
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

Editing Benefits Administrator Permissions
Learn about the different permissions and how to update them for a Benefits admin.
FREE
2 min
Company Profile
60 Days
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
Client Admin

Adding Time Administrators
Learn how to setup the appropriate permissions for Time admins.
FREE
3 min
Time Off
Time & Attendance
Company Profile
Scheduling
Admin Course
Quick Learn
Platform Settings
Client Admin

How to Add Additional Administrators
Learn how to add additional administrators to your company's account.
FREE
3 min
Company Profile
60 Days
Admin Course
Quick Learn
Platform Settings
Client Admin

HR Reference Library
This course provides a complete overview of the HR Reference Library app.
FREE
Compliance
HR Reference Library
Hiring & Onboarding
Admin Course
Quick Learn

HR Reference Library - Charts for Multi-State Employer
Learn about the features and functionality of the Charts for Multi-State Employer section.
FREE
HR Reference Library
Admin Course
Quick Learn

HR Reference Library - New Hires
Learn about the features and functionality of the New Hires section.
FREE
HR Reference Library
Admin Course
Quick Learn

[separator] TriNet Webinar Series- Employee Separations Best Practices Training
Click the courses below to discover more about employee separations best practices
FREE
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HR Reference Library - HR Program Development
Learn about the features and functionality of the HR Program Development section.
FREE
HR Reference Library
Admin Course
Quick Learn

HR Reference Library - Advice & Guidance
Learn about the features and functionality of the Advice & Guidance section.
FREE
HR Reference Library
Admin Course
Quick Learn

HR Reference Library - Employee Handbook
Learn about the features and functionality of the Employee Handbook section.
FREE
HR Reference Library
Admin Course
Quick Learn

HR Reference Library - HR Updates
Learn about the features and functionality of the HR Updates section.
FREE
HR Reference Library
Admin Course
Quick Learn

Preparing for Year-End / Year-Start
Get ready for year-end/year-start Payroll and HR tasks
FREE
2 min
End of Year

Introduction to TriNet Onboarding Checklist
FREE
2 min

Basics
Fundamentals of the TriNet platform
FREE
8 Courses
Directory

People Enablement
Fundamentals of the Well-being, People, Employee Engagement Survey apps
FREE
3 Courses

Product App 101 Courses
FREE
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Learning Path
FREE
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POPS! Q&A: Office Policies for Newly Legalized Marijuana
Thoughts and advice on how #peopleops leaders should be thinking about employee marijuana use—medical and recreational.
FREE
7 min
POPS! The People Ops Podcast - Season 1

POPS! Q&A: Should leaders keep third rail topics out of the workplace?
When it comes to addressing sensitive topics at work, a lot of companies choose the path of least resistance. But with more workers expecting to bring their full selves to work, this approach isn’t working anymore.
FREE
4 min
POPS! The People Ops Podcast - Season 1

PIVOT: Rethinking Talent Acquisition with Adrian Russo, MotoRefi
As the nature of work continues to change, so too should the hiring process. Learn how to create a sublime candidate experience, hire based on business needs, and form partnerships to bolster recruiting efforts.
FREE
20 min
POPS! The People Ops Podcast - Season 2

POPS! Q&A: How do you keep your remote staff engaged?
Effective engagement is not a one-and-done solution. As the work environment continues in a state of flux, how can companies keep their remote staff engaged?
FREE
5 min

POPs Podcast: Building a People & Culture Roadmap
Learn how to ensure your strategies are getting the attention and engagement required in your organization.
FREE
29 min
POPs Podcasts v2020

HR Office Hours: Round #2 PPP - Fast Tracking Applications & Tax Deferrals
Learn how TriNet supports the PPP application and how to fast track your application directly from Payroll.
FREE
10 min
HR Office Hours
COVID Product Updates

Q&A: What's HR's role in implementing federal mandates?
With city, state, and federal laws constantly changing, how can HR departments stay up-to-date to ensure compliance?
FREE
10 min
POPS! The People Ops Podcast - Season 2

HR Office Hours: Reopening your Business - Tools & Templates
Preparations you do can do now to reopen your business with a kicking start, including our Coronavirus Comeback Kit
FREE
25 min
HR Office Hours

HR Office Hours: Healthcare and Flex Spending - What the IRS Has Changed and How to Manage it
What you need to know about the FSA and Health Plan Changes due to COVID
FREE
21 min
HR Office Hours

Q&A: Why should I re-recruit our staff?
Reviewing your handbook every year is always a good practice, but after a year like 2021, it’s critical to ensure your policies are up to date.
FREE
4 min
POPS! The People Ops Podcast - Season 3

POPS! Pivot: Be Well, For Yourself and Your Business with Nicola Taggart, Life & Leadership Success Strategist
Well-being is a very personal thing, because everyone's a little different. So how can a small business leader help every individual on their team feel better and be well?
FREE
37 min
POPS! The People Ops Podcast - Season 1

Time & Scheduling
Fundamentals of the Time & Scheduling apps
FREE
10 Courses
Time Off
Time & Attendance
Scheduling

Payroll
Fundamentals of the Payroll app
FREE
18 Courses

Payroll and Tax
FREE
7 Courses

Payroll Starter Kit
Recorded live trainings, videos, in-product walk-thru's & more to guide you through your first pay run
FREE

Employee Retention Credits
Learn how to apply Employee Retention Credits in Payroll
FREE
4 min
COVID Product Updates

Product Knowledge Check: Payroll
Gauge your understanding of the Payroll app
FREE

Product Knowledge Check: Basics
Gauge your understanding of the basics in the platform
FREE

Product Knowledge Check: Hiring
Gauge your understanding of the Hiring app
FREE

Product Knowledge Check: Time Off
Gauge your understanding of the Time Off app
FREE

Product Knowledge Check: Time & Attendance
Gauge your understanding of the Time & Attendance app
FREE

How to Terminate an Employee as a Manager
Learn how to terminate an employee as a manager.
FREE
3 min
Hiring
45 Days
45 days
Employee Management
Manager Course
Quick Learn

How to Setup One-on-Ones
Learn how to setup individual one-on-ones from the Performance Management app.
FREE
9 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

How to Delete Reviews
Learn how to delete a performance review.
FREE
3 min
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings
Updated Course
August 2024

How to Manage Schedules
This course will take you through the basics of adding, managing, and editing shifts.
FREE
8 min
Scheduling
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn

Sending a Change Letter
This course will go through the steps of sending a Change Letter to an employee.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn

Platform 101: Manager
Let's review the manager dashboard with this introductory tour.
FREE
13 min
15 Days
Manager Course
Quick Learn
Platform 101

Graphs & Charts in Business Intelligence
Learn how to navigate the graphs and charts available in the Business Intelligence app.
FREE
4 min
Business Intelligence
45 Days
45 DAYS
60 days
Admin Course
Quick Learn
Reports & Analytics

How to Rehire an Employee
Learn how to rehire a terminated employee.
FREE
2 min
Hiring
60 Days
45 days
60 DAYS
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn

How to Download Scheduling Reports
Learn about the Scheduling Conformance Report.
FREE
1 min
Scheduling
90 Days
60 days
Admin Course
Quick Learn
Reports & Analytics

Requesting and Viewing Your Time Off
Learn how to view your time off and enter your requests in this step-by-step training.
FREE
6 min
Time Off
45 Days
30 days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

Reviewing and Approving Time & Attendance
Learn how to review, edit, and approve timesheets.
FREE
9 min
Time & Attendance
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

Performance Management 101
This course provides an overview of the Performance Management app.
FREE
3 min
45 Days
45 DAYS
45 days
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform 101
NEW Course
Updated Course
January 2025

Setting Up Goals
Learn how to create, update, and manage goals in the Performance Management app.
FREE
6 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Goal Commenting
Learn how to view and post comments on Goals.
FREE
3 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

How to Manage and Approve Time Off
Learn how to view PTO policies, employee PTO balances, and how to approve employee time off requests.
FREE
5 min
Time Off
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

How to Complete a Self Review
Learn how to complete an assigned self review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Setting Up Recurring Shifts
Learn how to set up, edit, and publish recurring shifts to a schedule.
FREE
3 min
Scheduling
30 Days
30 DAYS
30 days
Employee Management
Admin Course
Manager Course
Quick Learn
Platform Settings

How to Hire a New Employee
Learn the steps for hiring a new employee.
FREE
4 min
HR
Hiring
60 Days
45 days
60 DAYS
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn
Updated Course
August 2024

Time & Attendance Notes
Learn how to enable and use Notes when editing a time sheet in Time & Attendance.
FREE
5 min
Time & Attendance
45 Days
30 days
45 DAYS
Admin Course
Manager Course
Quick Learn
Platform Settings
Time Tracking & Requests

How to Complete a Peer Review
This course will take you through each step of completing an assigned peer review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Creating a Change Letter
This course will walk you through how to create a Change Letter.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn
Platform Settings

Understanding Tax Filing Amendments
What is a Tax Filing Amendment and how to avoid them.
FREE
2 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Payroll and Banking Corrections
Expert Series
Updated Course
January 2025

Bulk Edit Employee Earnings
This course will walk you through bulk editing employee earnings in a pay run.
FREE
4 min
45 Days
Running Payroll
Admin Course
Quick Learn
Payroll (New Experience)

Managing Templates and Settings in the Payroll App
This course will go over how to manage template and settings for TriNet Payroll
FREE
5 min
15 Days
Admin Course
Quick Learn
Platform Settings
Payroll (New Experience)

How to Run Payroll
Learn how to approve a pay run.
FREE
5 min
Payroll (Legacy)
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

Product Knowledge Check: Payroll
Gauge your understanding of the Payroll app
FREE

Garnishments in Payroll
Learn how to add and manage garnishments in payroll.
FREE
7 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Quick Learn
Platform Settings
Reports & Analytics

How to Update Pay Templates in Bulk
This course will go through bulk updating pay template information in Payroll.
FREE
7 min
Payroll (Legacy)
Running Payroll
Admin Course
Quick Learn
Platform Settings

How to View Employee Pay Stubs
Learn how to access, sort, and download employee pay stubs.
FREE
1 min
Payroll (Legacy)
30 Days
Employee Management
Admin Course
Quick Learn
Reports & Analytics
April 2024
Updated Course

Introduction to Payroll Reports
Learn about the different Payroll Reports available in the Payroll app.
FREE
9 min
Payroll (Legacy)
90 Days
Admin Course
Quick Learn
Reports & Analytics

Generating W-2s in Payroll
Learn how to generate and download W-2 Forms.
FREE
6 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
End of Year
Quick Learn

Managing Payroll Report Settings
Learn how to change privacy settings for payroll reports.
FREE
3 min
Payroll (Legacy)
90 Days
Admin Course
Quick Learn
Platform Settings
Reports & Analytics

Updating Tax Jurisdictions Level of Service
Learn about the different levels of service and how to update a tax jurisdiction's level of service.
FREE
7 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Updating Tax Rates and Deposit Schedules
Learn how to update a tax jurisdiction's tax rate and deposit schedules in the Payroll app.
FREE
4 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Updating Company EIN
This course will walk through the steps of updating a company's EIN in the platform.
FREE
2 min
Payroll (Legacy)
Company Profile
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Completing an Off Cycle Pay Run
This course will walk you through each step of completing an off cycle pay run.
FREE
4 min
Payroll (Legacy)
45 Days
Running Payroll
Admin Course
Quick Learn

How to Adjust a Previous Pay Run
Learn how to void or adjust a paycheck.
FREE
6 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Quick Learn

How to Reset or Delete a Pay Run
This course will walk you through how to reset or delete a pay run.
FREE
1 min
Payroll (Legacy)
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

Labor Groups Percentage Allocation
How to set percentage allocation per labor group.
FREE
Payroll (Legacy)
Employee Management
Admin Course
Quick Learn
Platform Settings

How to View Pay Runs
Learn about pay run statuses and how to view pay runs in the platform.
FREE
2 min
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn
Payroll (New Experience)

Updating Tax Rates and Deposit Schedules
Learn how to update a tax jurisdiction's tax rate and deposit schedules in the Payroll app.
FREE
4 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Updating Tax Jurisdictions Level of Service
Learn about the different levels of service and how to update a tax jurisdiction's level of service.
FREE
7 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Updating Company EIN
This course will walk through the steps of updating a company's EIN in the platform.
FREE
2 min
Payroll (Legacy)
Company Profile
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Work locations and Payroll
Let's review how work locations impact payroll.
FREE
3 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Platform Settings
Expert Series

Understanding Payroll Corrections
What is a Payroll Correction and how to avoid them.
FREE
3 min
Payroll (Legacy)
Running Payroll
Taxes
Auto-Registration
Admin Course
Payroll and Banking Corrections
Quick Learn
Expert Series
Updated Course
December 2024

Understanding Off-Platform Payroll Corrections
What is an off-platform Payroll Correction and how to avoid them.
FREE
2 min
Payroll (Legacy)
Running Payroll
Taxes
Auto-Registration
Payroll & Tax
Admin Course
Payroll and Banking Corrections
Quick Learn
Expert Series
Updated Course
December 2024

How to Adjust a Previous Pay Run
Learn how to void or adjust a paycheck.
FREE
6 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Quick Learn

Updating Tax Rates and Deposit Schedules
Learn how to update a tax jurisdiction's tax rate and deposit schedules in the Payroll app.
FREE
4 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Updating Tax Jurisdictions Level of Service
Learn about the different levels of service and how to update a tax jurisdiction's level of service.
FREE
7 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Updating Company EIN
This course will walk through the steps of updating a company's EIN in the platform.
FREE
2 min
Payroll (Legacy)
Company Profile
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Work locations and Payroll
Let's review how work locations impact payroll.
FREE
3 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Platform Settings
Expert Series

Understanding Off-Platform Payroll Corrections
What is an off-platform Payroll Correction and how to avoid them.
FREE
2 min
Payroll (Legacy)
Running Payroll
Taxes
Auto-Registration
Payroll & Tax
Admin Course
Payroll and Banking Corrections
Quick Learn
Expert Series
Updated Course
December 2024

How to Adjust a Previous Pay Run
Learn how to void or adjust a paycheck.
FREE
6 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Quick Learn

Understanding Payroll Corrections
What is a Payroll Correction and how to avoid them.
FREE
3 min
Payroll (Legacy)
Running Payroll
Taxes
Auto-Registration
Admin Course
Payroll and Banking Corrections
Quick Learn
Expert Series
Updated Course
December 2024

Documents App 101
Introductory tour of the Documents app.
FREE
3 min
Documents
45 Days
45 DAYS
Auto-Registration
Admin Course
Quick Learn
Platform 101

Uploading Employee Documents
Learn how to upload documents to an employee profile.
FREE
2 min
Documents
45 Days
45 DAYS
Employee Management
Auto-Registration
Admin Course
Manager Course
Quick Learn

Managing the Organization Chart
Learn how to setup and manage the org chart in the platform.
FREE
4 min
Directory
Employee Management
Admin Course
Quick Learn
Platform Settings

Bulk Request Information from Workers
Learn how to use the Bulk Information Request tool for requesting information from multiple workers.
FREE
5 min
Directory
Employee Management
Admin Course
Quick Learn

Graphs & Charts in Business Intelligence
Learn how to navigate the graphs and charts available in the Business Intelligence app.
FREE
4 min
Business Intelligence
45 Days
45 DAYS
60 days
Admin Course
Quick Learn
Reports & Analytics

Product Knowledge Check: Basics
Gauge your understanding of the basics in the platform
FREE

Creating Custom Reports
These course will walk you through how to create and run Custom Reports.
FREE
8 min
Business Intelligence
45 Days
45 DAYS
Admin Course
Quick Learn
Reports & Analytics

Navigating the Company Profile App
Learn about the different settings and features of the Company Profile app.
FREE
6 min
Company Profile
60 Days
Admin Course
Quick Learn
Platform Settings

1099 Correction
What is a 1099 correction and why did you receive this charge.
FREE
2 min
Payroll (Legacy)
Auto-Registration
Admin Course
End of Year
Payroll and Banking Corrections
Quick Learn

Hiring Agreement Setup
Learn how to create a Hiring Agreement template.
FREE
3 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024
Updated Course

Creating Custom Fields
Learn how to create and utilize custom fields to automate employee data collection.
FREE
3 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024

Sending a Change Letter
This course will go through the steps of sending a Change Letter to an employee.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn

Employee Handbook Setup
Learn how to create an employee handbook in this step-by-step training.
FREE
2 min
Hiring
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024
Updated Course

Product Knowledge Check: Hiring
Gauge your understanding of the Hiring app
FREE

Verifying an Employee's I-9
This course will walk you through how to verify an employee's I-9 documents in the platform.
FREE
4 min
Hiring
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn
April 2024
Updated Course

Offer Letter Setup
Learn how to create an offer letter template in this step-by-step training.
FREE
4 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
April 2024
Updated Course

New Hire Onboarding
Learn how to setup a new employee account and complete the onboarding steps.
FREE
4 min
Hiring
Personal Information
Onboarding
30 Days
30 DAYS
30 days
Hiring & Onboarding
Employee Course
Quick Learn

Creating a Change Letter
This course will walk you through how to create a Change Letter.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn
Platform Settings

Creating Custom Emails
Learn how to create and utilize custom emails.
FREE
6 min
Hiring
30 Days
30 DAYS
Hiring & Onboarding
Admin Course
Quick Learn
Platform Settings
Updated Course
August 2024

How to Hire a New Employee
Learn the steps for hiring a new employee.
FREE
4 min
HR
Hiring
60 Days
45 days
60 DAYS
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn
Updated Course
August 2024

How to Terminate an Employee as an Administrator
Learn how to terminate an employee as an administrator and how benefits may be impacted for eligible employees.
FREE
6 min
HR
Hiring
60 Days
COBRA
45 days
60 DAYS
Benefits Administration
Employee Management
Admin Course
Quick Learn
Updated Course
August 2024

Registering Your Employee Account
Learn how to setup a existing employee account.
FREE
3 min
Hiring
Personal Information
Onboarding
Employee Course
Quick Learn
Platform 101

Payroll Detail Report
Let's review how to utilize the payroll detail report.
FREE
4 min
Payroll (Legacy)
Running Payroll
Admin Course
Quick Learn
Reports & Analytics

How to Setup One-on-Ones
Learn how to setup individual one-on-ones from the Performance Management app.
FREE
9 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Creating a New Review
This course will take you through each step of creating a new review.
FREE
14 min
60 Days
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings
Updated Course
August 2024

How to Complete a Self Review
Learn how to complete an assigned self review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Setting Up Goals
Learn how to create, update, and manage goals in the Performance Management app.
FREE
6 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Review Question Response Types
Learn about the different types of question responses available when creating a review.
FREE
5 min
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

Adding and Removing Reviewees to Recurring Reviews
Learn how to modify Reviewees to an existing review cycle.
FREE
3 min
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

Goal Commenting
Learn how to view and post comments on Goals.
FREE
3 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Creating a Review from a Template
This course will take you through creating a review from a template.
FREE
3 min
60 Days
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

Updating Goal Email Notifications
Learn how to update your notification preferences on Performance Management related emails.
FREE
1 min
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

How to Delete Reviews
Learn how to delete a performance review.
FREE
3 min
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings
Updated Course
August 2024

Managing Reviewers
Learn how to add and remove Reviewers from a performance review.
FREE
2 min
60 Days
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

Creating a Review for Contingent Workers
Learn how to create a performance review for contingent workers.
FREE
2 min
Contingent Workers
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings

How to Complete a Peer Review
This course will take you through each step of completing an assigned peer review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Performance Management 101
This course provides an overview of the Performance Management app.
FREE
3 min
45 Days
45 DAYS
45 days
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform 101
NEW Course
Updated Course
January 2025

Review Rating Scale
This course will take you through applying custom ratings to the review template.
FREE
2 min
60 Days
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings
Updated Course
August 2024

Types of Goals
Learn about the different types of Goals available in the Performance Management app.
FREE
3 min
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Goals Status Report
Learn how to download a Status Report of goals.
FREE
2 min
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Reports & Analytics

How to Manage Schedules
This course will take you through the basics of adding, managing, and editing shifts.
FREE
8 min
Scheduling
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn

How to Manage and Approve Time Off
Learn how to view PTO policies, employee PTO balances, and how to approve employee time off requests.
FREE
5 min
Time Off
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

Setting Up Recurring Shifts
Learn how to set up, edit, and publish recurring shifts to a schedule.
FREE
3 min
Scheduling
30 Days
30 DAYS
30 days
Employee Management
Admin Course
Manager Course
Quick Learn
Platform Settings

How to Hire a New Employee
Learn the steps for hiring a new employee.
FREE
4 min
HR
Hiring
60 Days
45 days
60 DAYS
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn
Updated Course
August 2024

How to Rehire an Employee
Learn how to rehire a terminated employee.
FREE
2 min
Hiring
60 Days
45 days
60 DAYS
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn

How to Terminate an Employee as a Manager
Learn how to terminate an employee as a manager.
FREE
3 min
Hiring
45 Days
45 days
Employee Management
Manager Course
Quick Learn

Creating a Change Letter
This course will walk you through how to create a Change Letter.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn
Platform Settings

Sending a Change Letter
This course will go through the steps of sending a Change Letter to an employee.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn

Requesting and Viewing Your Time Off
Learn how to view your time off and enter your requests in this step-by-step training.
FREE
6 min
Time Off
45 Days
30 days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

Graphs & Charts in Business Intelligence
Learn how to navigate the graphs and charts available in the Business Intelligence app.
FREE
4 min
Business Intelligence
45 Days
45 DAYS
60 days
Admin Course
Quick Learn
Reports & Analytics

How to Download Scheduling Reports
Learn about the Scheduling Conformance Report.
FREE
1 min
Scheduling
90 Days
60 days
Admin Course
Quick Learn
Reports & Analytics

Reviewing and Approving Time & Attendance
Learn how to review, edit, and approve timesheets.
FREE
9 min
Time & Attendance
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

Time & Attendance Notes
Learn how to enable and use Notes when editing a time sheet in Time & Attendance.
FREE
5 min
Time & Attendance
45 Days
30 days
45 DAYS
Admin Course
Manager Course
Quick Learn
Platform Settings
Time Tracking & Requests

Platform 101: Manager
Let's review the manager dashboard with this introductory tour.
FREE
13 min
15 Days
Manager Course
Quick Learn
Platform 101

Graphs & Charts in Business Intelligence
Learn how to navigate the graphs and charts available in the Business Intelligence app.
FREE
4 min
Business Intelligence
45 Days
45 DAYS
60 days
Admin Course
Quick Learn
Reports & Analytics

How to Download Scheduling Reports
Learn about the Scheduling Conformance Report.
FREE
1 min
Scheduling
90 Days
60 days
Admin Course
Quick Learn
Reports & Analytics

How to Complete a Self Review
Learn how to complete an assigned self review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Platform 101: Manager
Let's review the manager dashboard with this introductory tour.
FREE
13 min
15 Days
Manager Course
Quick Learn
Platform 101

Reviewing and Approving Time & Attendance
Learn how to review, edit, and approve timesheets.
FREE
9 min
Time & Attendance
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

Time & Attendance Notes
Learn how to enable and use Notes when editing a time sheet in Time & Attendance.
FREE
5 min
Time & Attendance
45 Days
30 days
45 DAYS
Admin Course
Manager Course
Quick Learn
Platform Settings
Time Tracking & Requests

Sending a Change Letter
This course will go through the steps of sending a Change Letter to an employee.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn

Goal Commenting
Learn how to view and post comments on Goals.
FREE
3 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Performance Management 101
This course provides an overview of the Performance Management app.
FREE
3 min
45 Days
45 DAYS
45 days
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform 101
NEW Course
Updated Course
January 2025

How to Delete Reviews
Learn how to delete a performance review.
FREE
3 min
60 DAYS
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform Settings
Updated Course
August 2024

How to Manage and Approve Time Off
Learn how to view PTO policies, employee PTO balances, and how to approve employee time off requests.
FREE
5 min
Time Off
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

Setting Up Recurring Shifts
Learn how to set up, edit, and publish recurring shifts to a schedule.
FREE
3 min
Scheduling
30 Days
30 DAYS
30 days
Employee Management
Admin Course
Manager Course
Quick Learn
Platform Settings

How to Complete a Peer Review
This course will take you through each step of completing an assigned peer review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Requesting and Viewing Your Time Off
Learn how to view your time off and enter your requests in this step-by-step training.
FREE
6 min
Time Off
45 Days
30 days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

How to Manage Schedules
This course will take you through the basics of adding, managing, and editing shifts.
FREE
8 min
Scheduling
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn

How to Setup One-on-Ones
Learn how to setup individual one-on-ones from the Performance Management app.
FREE
9 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Setting Up Goals
Learn how to create, update, and manage goals in the Performance Management app.
FREE
6 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

How to Terminate an Employee as a Manager
Learn how to terminate an employee as a manager.
FREE
3 min
Hiring
45 Days
45 days
Employee Management
Manager Course
Quick Learn

How to Hire a New Employee
Learn the steps for hiring a new employee.
FREE
4 min
HR
Hiring
60 Days
45 days
60 DAYS
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn
Updated Course
August 2024

How to Rehire an Employee
Learn how to rehire a terminated employee.
FREE
2 min
Hiring
60 Days
45 days
60 DAYS
Hiring & Onboarding
Admin Course
Manager Course
Quick Learn

Creating a Change Letter
This course will walk you through how to create a Change Letter.
FREE
2 min
Hiring
90 Days
45 days
Employee Management
Admin Course
Manager Course
Quick Learn
Platform Settings

What to Expect with your First Pay Run
Learn about pay run status, editing pay runs, and processing pay runs.
FREE
5 min
Payroll (Legacy)
30 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

How to Run Payroll
Learn how to approve a pay run.
FREE
5 min
Payroll (Legacy)
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

Adding a Bonus to a Scheduled Pay Run
Learn how to add a bonus to a scheduled pay run.
FREE
3 min
45 Days
Running Payroll
Admin Course
End of Year
Quick Learn
Payroll (New Experience)

Introduction to Payroll Reports
Learn about the different Payroll Reports available in the Payroll app.
FREE
9 min
Payroll (Legacy)
90 Days
Admin Course
Quick Learn
Reports & Analytics

How to Add Reported Tips to a Pay Run
Learn the step-by-step process for adding tips to an employee's pay run.
FREE
3 min
Running Payroll
Admin Course
Quick Learn
Payroll (New Experience)

Garnishments in Payroll
Learn how to add and manage garnishments in payroll.
FREE
7 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Quick Learn
Platform Settings
Reports & Analytics

How to Run Payroll
Learn how to approve a pay run.
FREE
5 min
Payroll (Legacy)
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

Introduction to Project Codes
Learn how to setup and manage Project Codes in the platform.
FREE
9 min
Payroll (Legacy)
Hiring
Time & Attendance
Employee Management
Running Payroll
Admin Course
Quick Learn
Platform Settings

Introduction to Multiple Pay Rates
Learn how to setup Multiple Pay Rates and add them in Payroll.
FREE
5 min
Payroll (Legacy)
15 Days
Admin Course
Quick Learn
Platform Settings

Bulk Edit Employee Earnings
This course will walk you through bulk editing employee earnings in a pay run.
FREE
4 min
45 Days
Running Payroll
Admin Course
Quick Learn
Payroll (New Experience)

Managing Templates and Settings in the Payroll App
This course will go over how to manage template and settings for TriNet Payroll
FREE
5 min
15 Days
Admin Course
Quick Learn
Platform Settings
Payroll (New Experience)

How to Reset or Delete a Pay Run
This course will walk you through how to reset or delete a pay run.
FREE
1 min
Payroll (Legacy)
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

Labor Groups Percentage Allocation
How to set percentage allocation per labor group.
FREE
Payroll (Legacy)
Employee Management
Admin Course
Quick Learn
Platform Settings

General Ledger Setup
Learn how to setup General Ledger and export data.
FREE
7 min
Payroll (Legacy)
60 Days
Admin Course
Quick Learn
General Ledger & Accounting Integrations

Introduction to Labor Distribution
Learn how to setup Labor Distribution groups and add them to payroll.
FREE
7 min
Payroll (Legacy)
15 Days
Admin Course
Quick Learn
Platform Settings

How to Import 401k Data
Learn how to import 401k data to your account.
FREE
4 min
Payroll (Legacy)
60 Days
Admin Course
Quick Learn
General Ledger & Accounting Integrations

How to Adjust a Previous Pay Run
Learn how to void or adjust a paycheck.
FREE
6 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Quick Learn

How to View Employee Pay Stubs
Learn how to access, sort, and download employee pay stubs.
FREE
1 min
Payroll (Legacy)
30 Days
Employee Management
Admin Course
Quick Learn
Reports & Analytics
April 2024
Updated Course

Managing Payroll Report Settings
Learn how to change privacy settings for payroll reports.
FREE
3 min
Payroll (Legacy)
90 Days
Admin Course
Quick Learn
Platform Settings
Reports & Analytics

Getting Started with Payroll
This course covers the initial setup of Payroll.
FREE
16 min
Payroll (Legacy)
15 Days
Admin Course
Platform Onboarding

What to Expect with your First Pay Run
Learn about pay run status, editing pay runs, and processing pay runs.
FREE
5 min
Payroll (Legacy)
30 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn

How to View Personal Pay Stubs
Learn how to access, view, and download copies of your pay stubs.
FREE
1 min
Payroll (Legacy)
30 Days
Employee Course
Quick Learn
Pay Stubs
Updated Course
July 2024

How to Run Payroll for Contingent Workers
Learn how to pay Contingent Workers from the Payroll app.
FREE
2 min
Payroll (Legacy)
Contingent Workers
45 Days
Running Payroll
Admin Course
Quick Learn

How to View Pay Runs
Learn about pay run statuses and how to view pay runs in the platform.
FREE
2 min
45 Days
Running Payroll
Auto-Registration
Admin Course
Quick Learn
Payroll (New Experience)

General Ledger 101
What is General Ledger and how to use the tool.
FREE
4 min
Payroll (Legacy)
60 Days
Admin Course
Quick Learn
Platform 101
General Ledger & Accounting Integrations

How to Export 401k Data
Learn how to export 401k data from your account.
FREE
3 min
Payroll (Legacy)
60 Days
Admin Course
Quick Learn
General Ledger & Accounting Integrations

Mapping Accounting Integrations
Learn how to sync your accounting software and map your chart of accounts.
FREE
2 min
Payroll (Legacy)
15 Days
Admin Course
Quick Learn
General Ledger & Accounting Integrations

Completing an Off Cycle Pay Run
This course will walk you through each step of completing an off cycle pay run.
FREE
4 min
Payroll (Legacy)
45 Days
Running Payroll
Admin Course
Quick Learn

Completing an Off Cycle Bonus Pay Run
This course will walk you through each step of completing an off cycle bonus pay run.
FREE
2 min
Payroll (Legacy)
45 Days
Running Payroll
Admin Course
End of Year
Quick Learn

Requesting and Viewing Your Time Off
Learn how to view your time off and enter your requests in this step-by-step training.
FREE
6 min
Time Off
45 Days
30 days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

Setting Up Blackout Dates
Learn how to access, edit, and update your time off policies to reflect blackout dates.
FREE
3 min
Time Off
30 Days
30 DAYS
Admin Course
Quick Learn
Platform Settings

Creating a Leave of Absence Policy
Learn how to create an LOA policy in the Time Off app.
FREE
8 min
Time Off
Admin Course
Quick Learn
Platform Settings

Reporting an Employee's Leave of Absence
This course will walk you through assigning an employee to a LOA.
FREE
5 min
Time Off
Employee Management
Admin Course
Quick Learn
Time Tracking & Requests

How to Manage and Approve Time Off
Learn how to view PTO policies, employee PTO balances, and how to approve employee time off requests.
FREE
5 min
Time Off
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

Requesting and Viewing Your Time Off
Learn how to view your time off and enter your requests in this step-by-step training.
FREE
6 min
Time Off
45 Days
30 days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

How to Setup One-on-Ones
Learn how to setup individual one-on-ones from the Performance Management app.
FREE
9 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Entering Total Hours Worked - Mobile App
This course will go over how to enter your total hours worked in the mobile app.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

How to Track Time: Clocking In/Out
Learn how to clock in/out using the Time & Attendance app.
FREE
5 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

How to Track Time: Self Reporting In/Out Times
Learn how to record time using self-reporting in/out times.
FREE
5 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

How to Track Time: Self Reporting Total Hours
Learn how to record time using self-reporting total hours.
FREE
4 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

Clocking In and Out - Mobile App
Learn how to use the Mobile app for clocking in and out in real time.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

Entering In and Out Times - Mobile App
Learn how to enter your start and end times worked in the mobile app.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

Performance Management 101
This course provides an overview of the Performance Management app.
FREE
3 min
45 Days
45 DAYS
45 days
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform 101
NEW Course
Updated Course
January 2025

How to Complete a Self Review
Learn how to complete an assigned self review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

How to Complete a Peer Review
This course will take you through each step of completing an assigned peer review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Goal Commenting
Learn how to view and post comments on Goals.
FREE
3 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

Setting Up Goals
Learn how to create, update, and manage goals in the Performance Management app.
FREE
6 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Platform 101: Employee
Let's review the employee dashboard with this introductory tour.
FREE
11 min
15 Days
Employee Course
Quick Learn
Platform 101

New Hire Onboarding
Learn how to setup a new employee account and complete the onboarding steps.
FREE
4 min
Hiring
Personal Information
Onboarding
30 Days
30 DAYS
30 days
Hiring & Onboarding
Employee Course
Quick Learn

How to Access 1099 Tax Forms
A walk through of how to access end of year tax documents.
FREE
2 min
Payroll (Legacy)
Personal Information
Contingent Workers
Taxes
Employee Course
End of Year
Quick Learn

How to Access W-2 Tax Forms
A walk through of how to access end of year tax documents.
FREE
2 min
Payroll (Legacy)
Personal Information
Taxes
Employee Course
End of Year
Quick Learn

How to Update my Personal Information
Learn how to update your personal details in the Personal Information app.
FREE
2 min
Personal Information
30 Days
30 DAYS
30 days
Employee Course
Quick Learn

How to Update my Bank Information
Learn how to update your bank account details in the Personal Information app.
FREE
2 min
Personal Information
30 Days
30 DAYS
30 days
Employee Course
Quick Learn

How to Update my Tax Information
Learn how to update your tax withholdings.
FREE
2 min
Payroll (Legacy)
Personal Information
30 Days
30 DAYS
30 days
Taxes
Payroll & Tax
App Training
Employee Course
Quick Learn
Updated Course
January 2025

How to Access my Employee Documents
Learn how to manage your documents in the Personal Information App.
FREE
3 min
Personal Information
30 Days
30 DAYS
30 days
Employee Management
Auto-Registration
Employee Course
Quick Learn

Exporting Schedules to a Third Party Calendar
Learn how to export a calendar from the Scheduling app.
FREE
4 min
Scheduling
Employee Management
Admin Course
Quick Learn
Platform Settings

Reporting an Employee's Leave of Absence
This course will walk you through assigning an employee to a LOA.
FREE
5 min
Time Off
Employee Management
Admin Course
Quick Learn
Time Tracking & Requests

How to Manage Schedules
This course will take you through the basics of adding, managing, and editing shifts.
FREE
8 min
Scheduling
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn

Creating a Leave of Absence Policy
Learn how to create an LOA policy in the Time Off app.
FREE
8 min
Time Off
Admin Course
Quick Learn
Platform Settings

Time & Attendance Settings
Learn how to adjust the settings in Time & Attendance.
FREE
3 min
Time & Attendance
60 Days
60 DAYS
Admin Course
Quick Learn
Platform Settings

Product Knowledge Check: Time Off
Gauge your understanding of the Time Off app
FREE

How to Manage and Approve Time Off
Learn how to view PTO policies, employee PTO balances, and how to approve employee time off requests.
FREE
5 min
Time Off
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

Creating a Time Off Policy
Learn how to create a time off policy in TriNet, including configuring PTO types, rules, holidays, employee assignments, and balance imports.
FREE
19 min
Time Off
30 Days
30 DAYS
Admin Course
Quick Learn
Platform Settings

Product Knowledge Check: Time & Attendance
Gauge your understanding of the Time & Attendance app
FREE

Reviewing and Approving Time & Attendance
Learn how to review, edit, and approve timesheets.
FREE
9 min
Time & Attendance
45 Days
30 days
45 DAYS
Employee Management
Admin Course
Manager Course
Quick Learn
Time Tracking & Requests

Work locations and Payroll
Let's review how work locations impact payroll.
FREE
3 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Platform Settings
Expert Series

Updating Tax Rates and Deposit Schedules
Learn how to update a tax jurisdiction's tax rate and deposit schedules in the Payroll app.
FREE
4 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

How to Access my Employee Documents
Learn how to manage your documents in the Personal Information App.
FREE
3 min
Personal Information
30 Days
30 DAYS
30 days
Employee Management
Auto-Registration
Employee Course
Quick Learn

Requesting and Viewing Your Time Off
Learn how to view your time off and enter your requests in this step-by-step training.
FREE
6 min
Time Off
45 Days
30 days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

How to Update my Personal Information
Learn how to update your personal details in the Personal Information app.
FREE
2 min
Personal Information
30 Days
30 DAYS
30 days
Employee Course
Quick Learn

How to Track Time: Self Reporting In/Out Times
Learn how to record time using self-reporting in/out times.
FREE
5 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

How to Track Time: Self Reporting Total Hours
Learn how to record time using self-reporting total hours.
FREE
4 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

Platform 101: Employee
Let's review the employee dashboard with this introductory tour.
FREE
11 min
15 Days
Employee Course
Quick Learn
Platform 101

Clocking In and Out - Mobile App
Learn how to use the Mobile app for clocking in and out in real time.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

New Hire Onboarding
Learn how to setup a new employee account and complete the onboarding steps.
FREE
4 min
Hiring
Personal Information
Onboarding
30 Days
30 DAYS
30 days
Hiring & Onboarding
Employee Course
Quick Learn

Entering In and Out Times - Mobile App
Learn how to enter your start and end times worked in the mobile app.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

How to Update my Bank Information
Learn how to update your bank account details in the Personal Information app.
FREE
2 min
Personal Information
30 Days
30 DAYS
30 days
Employee Course
Quick Learn

Entering Total Hours Worked - Mobile App
This course will go over how to enter your total hours worked in the mobile app.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

How to Update my Tax Information
Learn how to update your tax withholdings.
FREE
2 min
Payroll (Legacy)
Personal Information
30 Days
30 DAYS
30 days
Taxes
Payroll & Tax
App Training
Employee Course
Quick Learn
Updated Course
January 2025

How to Access W-2 Tax Forms
A walk through of how to access end of year tax documents.
FREE
2 min
Payroll (Legacy)
Personal Information
Taxes
Employee Course
End of Year
Quick Learn

How to Access 1099 Tax Forms
A walk through of how to access end of year tax documents.
FREE
2 min
Payroll (Legacy)
Personal Information
Contingent Workers
Taxes
Employee Course
End of Year
Quick Learn

Updating People Hub Email Notifications
Learn how to update your notification preference on People Hub related emails.
FREE
2 min
People Hub
Admin Course
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Engagement App 101
Introductory tour of the Engagement app.
FREE
14 min
Admin Course
Quick Learn
Employee Engagement
Platform 101
Engagement

Managing the People Hub
Learn about the different People Hub Settings and how to manage posts.
FREE
6 min
People Hub
Admin Course
Quick Learn
Employee Engagement
Platform Settings

Editing Benefits Administrator Permissions
Learn about the different permissions and how to update them for a Benefits admin.
FREE
2 min
Company Profile
60 Days
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
Client Admin

How to Correct an Employee's Insurance Plan
Learn how to correct an employee's insurance plan in the platform.
FREE
2 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

Introduction to Open Enrollment
Learn about setting up and running a renewal through the platform.
FREE
3 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment

How to Generate and Sign the Summary Plan Description
Learn how to generate and sign the Summary Plan Description.
FREE
3 min
Compliance
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
Renewal/Open Enrollment

Carrier Fulfillment 101
Understand what Carrier Fulfillment is and the types of benefits events supported.
FREE
4 min
Fulfillment
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform 101

Open Enrollment Reports
Learn about the different open enrollment reports available for download.
FREE
2 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Reports & Analytics
Renewal/Open Enrollment

How to Select a COBRA Administrator
Learn how to set your COBRA Administrator.
FREE
1 min
COBRA
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
April 2024
Updated Course

How To Change Open Enrollment Deadline
Learn how to change the open enrollment deadline in the platform.
FREE
1 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
Renewal/Open Enrollment

How to Correct an Employee's Insurance Coverage
Learn how to correct an employee's insurance coverage in the platform.
FREE
7 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

Updating an Employee's Enrollment Period
Learn how to create, change, and cancel ongoing employee enrollments.
FREE
6 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

Viewing and Updating Employee Benefits Enrollments
Learn how to view and update employee benefits enrollments in the platform.
FREE
7 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn

How to Send Employee Enrollment Forms
Learn how to send employee enrollment forms from carrier fulfillment tasks.
FREE
3 min
Fulfillment
Benefits Administration
Admin Course
Broker Course
Quick Learn

How to Invite Employees to Open Enrollment
A step-by-step guide on how to invite employees to open enrollment after it has already launched
FREE
1 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform Settings
Renewal/Open Enrollment

How to Correct an Insurance Event Effective Date
Learn how to correct an employee's insurance enrollment effective date in the platform.
FREE
2 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

How to Terminate an Employee as an Administrator
Learn how to terminate an employee as an administrator and how benefits may be impacted for eligible employees.
FREE
6 min
HR
Hiring
60 Days
COBRA
45 days
60 DAYS
Benefits Administration
Employee Management
Admin Course
Quick Learn
Updated Course
August 2024

Managing Open Enrollment Progress
Learn about the tools to help you stay on top of employee open enrollment progress during renewal.
FREE
4 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment

Benefits Administration App 101
Introductory tour of the Benefits Administration app
FREE
4 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform 101
Updated Course
August 2024

How to Use the Benefits Preview Link
Learn about the Benefits Preview Link and how to use it.
FREE
2 min
Hiring & Onboarding
Benefits Administration
Admin Course
Broker Course
Quick Learn

Understanding Employee Eligibility
Learn how to determine employee eligibility and how to correct it when needed.
FREE
5 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment
Updated Course
August 2024

How to Correct a Dependent's Insurance Coverage
Learn how to correct a dependent's insurance enrollment in the platform.
FREE
2 min
Benefits Administration
Employee Enrollments
Admin Course
Broker Course
Quick Learn
Platform Settings

Navigating the Benefits Administration App
Let's walk through the different features and tools available in the Benefits Administration app.
FREE
6 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Platform 101

Understanding the Task Manager & Fulfillment Tasks
Learn about the Task Manager, when and how Fulfillment Tasks generate, when they don’t, and more!
FREE
8 min
Fulfillment
Benefits Administration
Admin Course
Broker Course
Quick Learn

How to Use the Quoting Tool
Learn how to use the Quoting Tool to shop for small group benefits plans.
FREE
9 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Quoting Tool

How to Send Open Enrollment Reminders
A step-by-step guide on how to send reminders to employees to complete open enrollment.
FREE
1 min
Benefits Administration
Admin Course
Broker Course
Quick Learn
Renewal/Open Enrollment

Updating Tax Jurisdictions Level of Service
Learn about the different levels of service and how to update a tax jurisdiction's level of service.
FREE
7 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
Quick Learn
Platform Settings

Documents App 101
Introductory tour of the Documents app.
FREE
3 min
Documents
45 Days
45 DAYS
Auto-Registration
Admin Course
Quick Learn
Platform 101

How to Access my Employee Documents
Learn how to manage your documents in the Personal Information App.
FREE
3 min
Personal Information
30 Days
30 DAYS
30 days
Employee Management
Auto-Registration
Employee Course
Quick Learn

Uploading Employee Documents
Learn how to upload documents to an employee profile.
FREE
2 min
Documents
45 Days
45 DAYS
Employee Management
Auto-Registration
Admin Course
Manager Course
Quick Learn

Garnishments in Payroll
Learn how to add and manage garnishments in payroll.
FREE
7 min
Payroll (Legacy)
Running Payroll
Auto-Registration
Admin Course
Quick Learn
Platform Settings
Reports & Analytics

Clocking In and Out - Mobile App
Learn how to use the Mobile app for clocking in and out in real time.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

Entering In and Out Times - Mobile App
Learn how to enter your start and end times worked in the mobile app.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

Entering Total Hours Worked - Mobile App
This course will go over how to enter your total hours worked in the mobile app.
FREE
5 min
Time & Attendance
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests
Mobile App

Goal Commenting
Learn how to view and post comments on Goals.
FREE
3 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

How to Access W-2 Tax Forms
A walk through of how to access end of year tax documents.
FREE
2 min
Payroll (Legacy)
Personal Information
Taxes
Employee Course
End of Year
Quick Learn

How to Access 1099 Tax Forms
A walk through of how to access end of year tax documents.
FREE
2 min
Payroll (Legacy)
Personal Information
Contingent Workers
Taxes
Employee Course
End of Year
Quick Learn

How to Update my Bank Information
Learn how to update your bank account details in the Personal Information app.
FREE
2 min
Personal Information
30 Days
30 DAYS
30 days
Employee Course
Quick Learn

Platform 101: Employee
Let's review the employee dashboard with this introductory tour.
FREE
11 min
15 Days
Employee Course
Quick Learn
Platform 101

New Hire Onboarding
Learn how to setup a new employee account and complete the onboarding steps.
FREE
4 min
Hiring
Personal Information
Onboarding
30 Days
30 DAYS
30 days
Hiring & Onboarding
Employee Course
Quick Learn

How to Access my Employee Documents
Learn how to manage your documents in the Personal Information App.
FREE
3 min
Personal Information
30 Days
30 DAYS
30 days
Employee Management
Auto-Registration
Employee Course
Quick Learn

How to Update my Personal Information
Learn how to update your personal details in the Personal Information app.
FREE
2 min
Personal Information
30 Days
30 DAYS
30 days
Employee Course
Quick Learn

How to Update my Tax Information
Learn how to update your tax withholdings.
FREE
2 min
Payroll (Legacy)
Personal Information
30 Days
30 DAYS
30 days
Taxes
Payroll & Tax
App Training
Employee Course
Quick Learn
Updated Course
January 2025

Requesting and Viewing Your Time Off
Learn how to view your time off and enter your requests in this step-by-step training.
FREE
6 min
Time Off
45 Days
30 days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

How to Track Time: Self Reporting In/Out Times
Learn how to record time using self-reporting in/out times.
FREE
5 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

Performance Management 101
This course provides an overview of the Performance Management app.
FREE
3 min
45 Days
45 DAYS
45 days
Admin Course
Performance Management
Manager Course
Quick Learn
Employee Engagement
Platform 101
NEW Course
Updated Course
January 2025

How to Complete a Self Review
Learn how to complete an assigned self review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

How to Track Time: Self Reporting Total Hours
Learn how to record time using self-reporting total hours.
FREE
4 min
Time & Attendance
Time Tracking
30 Days
45 DAYS
Employee Course
Quick Learn
Time Tracking & Requests

How to Complete a Peer Review
This course will take you through each step of completing an assigned peer review.
FREE
2 min
60 Days
60 DAYS
60 days
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement

How to Setup One-on-Ones
Learn how to setup individual one-on-ones from the Performance Management app.
FREE
9 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Setting Up Goals
Learn how to create, update, and manage goals in the Performance Management app.
FREE
6 min
60 Days
60 DAYS
60 days
Admin Course
Performance Management
Manager Course
Employee Course
Quick Learn
Employee Engagement
Platform Settings

Generating W-2s in Payroll
Learn how to generate and download W-2 Forms.
FREE
6 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
End of Year
Quick Learn

W-2 Preview Report
Let's review the W-2 preview report.
FREE
6 min
Payroll (Legacy)
Taxes
Auto-Registration
Admin Course
End of Year
Reports & Analytics
Expert Series

Product Knowledge Check: Payroll
Gauge your understanding of the Payroll app
FREE

Product Knowledge Check: Basics
Gauge your understanding of the basics in the platform
FREE

Product Knowledge Check: Hiring
Gauge your understanding of the Hiring app
FREE

Product Knowledge Check: Time Off
Gauge your understanding of the Time Off app
FREE

Product Knowledge Check: Time & Attendance
Gauge your understanding of the Time & Attendance app
FREE
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HR platform learning